Rockler Woodworking and Hardware - Denver
- Kerbside pickup
- In-store shopping
Hours
Reviews
Summary
"Premium products, premium service, and appropriately premium prices."
"The staff is always happy to help and they've got the coolest stuff"
"Great selection, super friendly and helpful people."
Staff is friendly and helpful; this is my go-to woodworking store. Rockler also stands behind the products they carry with solid customer service. They credited me for an unused item that was gifted to me 2 years ago... They even gave me the current market value vs. the (expired 2 years ago) gift receipt value that was 25% less!!! They don't have everything, but they have enough to get you going or some workarounds in a pinch. Dont plan on outfitting your entire shop in store based on the website items; they just dont have the space. Seems like they added a larger wood selection and expanded the store since I was last in there, but it is still a strip mall location and not a warehouse. WAY better than any big box store I have been to if you want to do any wood working.
Hi Austin, Thank you for sharing your 5-star experience with us. We appreciate your business and hope to see you soon.
Great place. Workers are very nice and insightful. Have me all the info I needed.
Hi Joshua, thank you for your kind words! We're thrilled to hear that you had a great experience with our team. If you ever have any more questions or need further information, feel free to reach out. We're here to help!
Knowledgeable friendly staff with a great selection of quality products, wood, and specialty items that are hard to find anywhere else. Happy to have this shop around.
Thanks for the 5-star review! We're so glad you found our staff to be knowledgeable and friendly. We look forward to seeing you again.
I love this store a little too much. Since beginning my woodworking hobby a few years ago, I've spent a lot of time here. Without exception, I've found the staff members very helpful. They're always happy to answer my questions and point me in the right direction with a new project. I've also taken two classes here—a woodworking fundamentals course and another one on finishing. Other than purchasing the wood itself (which I source from a local hardwoods supplier), Rockler is one of my go-to places for woodworking supplies and needs.
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We appreciate your business and the great review, Paul. Providing exceptional customer service is important to us, and we're thrilled to hear that, on multiple occasions, you have found our Denver staff to be helpful and encouraging. We hope to see you again soon!
Great woodworking equipment and lots of beautiful wood. As an added bonus, these guys are very helpful.
Hi MiMi, thank you for your kind review! We're glad you enjoyed our woodworking equipment and beautiful lumber. We strive to be helpful, so it's great to hear that our team was able to assist you. If you have any more questions or need further assistance, please let us know.
Update: I've had to come back a few times for some other things and I wanted to update my rating from 4 to 5 stars because of the continuous exceptional customer service I get here. Definitely recommend. I don't know much about woodworking but they seem to have a great selection of everything you would possibly need to make furniture or any kind of wood project. Specialty woods, hinges, handles and pulls, tools, ventilation/air filtration, pen making supplies etc. They were fairly busy when I went but I could hear they were friendly and helpful to everyone in the store. I went specifically for 1/8" and/or 1/4" plywood or hardwood. I only saw plywood in Baltic Birch, with not solid woods that met my needs. I would shop here again if I had any woodworking needs, I feel like this seems like a great local place to shop.
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Thanks for the awesome review, Tiffani! Customer experience is important to us, and we're happy to hear we hit the mark for you. We hope you will stop back and see us again soon, and that we will have everything you are looking for next time you visit.
Very helpful employees! My first time in a Rockler store and had a great experience! Thank you Rockler employees!
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Thanks for the 5-star review! We're so glad you had a great experience and found our employees helpful. We hope to see you again soon.
Great with what is on shelves.. (But., there's a lot more jigs and accessories that are available that they just don't carry). It gets busy and i feel like having to wait 20 plus minutes just to ask which area has what i need is (i feel) just too long a wait [they desperately need more customer support]. I saw lots of people that somehow work at the store., but don't help out
Our retail leadership team would like to reach out to speak further about your experience. Please send your contact information to [email protected], and someone will be in touch. Thanks!
Went for a class. It was great, but now I have more tools on my wish list. Always great customer service at this store. Tracy was a great teacher.
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Kenneth, thank you for sharing your feedback online and rating your class 5 stars! We're happy to hear you had a positive experience with the instructor Tracy. We think she's pretty great as well. Stop back and see us soon.
Great selection, friendly staff, had what I was looking for.
Hi Eric, thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team works hard to provide a friendly atmosphere and a wide selection of products. We're always here to help you find what you're looking for.
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