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Summary
"Good service nice people that work here"
"This location had a pretty decent staff."
"Nice employees, good clean store and decent prices if you need parts asap."
This location had a pretty decent staff. Knowledgeable and polite. They didn't like the fact I was warranty replacing some parts though.
Tony and Trisha are always great. They have a great staff. Dusty and Jan were great when they're not there. It's a really great place to get your parts
Best employees I have ever had the pleasure to deal with. After multiple trips and several employees, it's not just someone having a good day... these are genuinely some of the most friendly and helpful people I have met. This kind of great customer service has to start at the top and trickle down, so a shout out the the owner/manager of this location as well.
Always carries my parts I need quick and always delivered in a timely manner would be nice if they carried the new fuel mix the industry in moving forward with
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Can someone give Cristian a raise please? This guy goes above and beyond!
The place was clean, and employees were very knowledgeable, helpful, and friendly.
Knowledgeable technicians and good service every time I go in. Just had battery changed, but have gone occasionally for misc. Supplies and parts. Always in stock and provide good advice.
I have an interlock installed in my car and it has been a nightmare situation with my battery. I went to O'Rileys for help and let me start by saying, I cannot say enough good things about the store manager Demetrius!!!! I went there needing a battery and have zero knowledge about anything car related. He looked up the make and model of my car, he went over the various options that were available to me, and helped me make the best decision based on my situation. He went above and beyond, taking my old battery out and putting in the new one. It is a rainy day and he didn't mind getting cold to help me out. Best experience with an auto part store!!!
Took my son in to get oil and filter for his car. Employee was quick to look up correct filter, and we were in and out in like 5 minutes. My go to spot for parts, and it is right across the street from where I live. So that helps!
The guys at the Colfax and Fenton location are the best. Super nice and helpful. After spending an hour or so trying to watch YouTube to learn how to change my lowbeam headlight bulb, I pulled into your store and a gentleman with long hair and glasses (sorry didn't catch his name) working in the morning on Wednesday was very helpful in choosing the correct bulbs and even installed them for me. Took him no more than 10 minutes. Anytime I need any car stuff I choose this location for that very reason. Thank you!
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