Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Good products, service and price!"
"After looking for a new alternator, Logan at this location was the bomb."
"I had a very good experience and the staff was very helpful."
Store was well-lit and well-organized and very clean they have everything I needed to staff the super friendly fairly new store and liked it a lot I'll definitely go back
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Hello Aaron! Thank you for taking the time to write your review of our Belleview location. We are so pleased to hear that your experience with us was a positive one! We always want to ensure we are going above and beyond for our customers to assist them with their automotive needs. We look forward to seeing you again soon and thank you again for choosing Advance Auto Parts.
Purchased rags that were marked clearance $1.85 Evan checked me out. The rags did not come up clearance. Evan and Hayden told me they would not give me the clearance price. Evan and Hayden explained to me they could not return the item. ZERO CUSTOMER SERVICE!!!!!!!! Screw these two employees, they need to be fired and someone hired who doesn’t have a deer in the headlights look- someone who return the towels THEY MISLABELED! DO NOT GO HERE! My $13 visit became a $22 one because of refusal of two employees to return an item!!
Thank you for reaching out and providing us with this feedback, Tasha. We are very sorry to hear you did not have a good experience at our Belleview location. We will be forwarding this to our Field Leadership Team so they can be made aware of the situation. Thank you again for reaching out to us, and we hope you give us another chance.
Very helpful staff. Only one crew and he still managed to help me with a battery and what we thought was an alternator but the latter was wrong
Hello, Karmine. Thank you for taking the time to write your review of our Belleview & Prince location. We are so pleased to hear that our Team Members were helpful to you! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
The only place that had what I needed, quick and easy
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We greatly appreciate your feedback regarding our Littleton location, A M! We aim to create a friendly atmosphere and provide our customers with a wide selection of quality products at competitive prices. Thank you for shopping with Advance Auto Parts and Batteries!
I wouldn't recommend this place at all. I ordered a simple air filter they said they would call when it came in. never heard anything went back a few days later still wasn't in I said you guys will call right? "yeah yeah we'll call" again no call. this was around Christmas so I went back at the beginning of the new year and they had put it on the shelf so I bought the air filter kept forgetting to put it in come to find out it's the wrong air filter. So I went back to return it of course I don't have my receipt but they look under my account and it says it has been returned. Im said clearly it hasn't been returned it's right here you know can you look at them during the credit card no we don't have that capability. I said okay can I get a store credit no we can't do that because there's nothing to return. Did you buy it at a competitor? I said well it would have been here o Riley so I go by oRiley's and they don't even buy that brand so he shuts me down. I come back I try to talk to them again nope so I said well looks like somebody's trying to cook your books and get a return on something that wasn't returned I said you guys lost a customer today cuz you obviously don't know what you're doing and you guys are crooks.
Thank you for taking the time to reach out to us, Jme V. We are sorry to hear you did not have a pleasant experience at our Belleview location. We hope that this has been resolved, but if it has not been please feel free to reach out to us directly here at the support center for assistance. We do apologize for any trouble caused by this and hope to see you again in the future.
Real good guys Andy and Hayden helped me out right before they were about to close. Really appreciate it guys.
Thank you for taking the time to leave this review for our Belleview location, Scott. We are happy to hear that, Andy and Hayden, was able to go above and beyond to assist you with your automotive needs. We have forwarded this to the stores Field Leadership Team so they can be recognized for their customer service provided to you, as we love to give credit when it is due. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.
Came in today looking for a windshield wiper blade for my Subaru. Was basically ignored, not greeted upon entering the store. A worker walked down the aisle helping another person to the windshield wiper blades picked him what he needed and then while making eye contact with me walked right by me before I could even open my mouth and asked for help. So I left and then when I got in my car I looked up and realized that there was a redheaded bearded worker on the sidewalk, walking out behind me saying some thing. I didn’t quite hear what he said, but his face did not indicate that it was a pleasant sorry we missed you can we help you with anything. Seemed weird that I didn’t get any help when I was standing in the middle of an aisle in clear view of multiple workers but then I was followed out of the store. I have worked in retail for 21 years that is not the way to make customers feel welcome. Do better please.
Hello Junius, thank you for taking the time to leave feedback for our Belleview & Prince location. We are truly sorry that you did not have a positive experience at our store. Your review has been forwarded to our Field Leadership Team so that they may address your concerns. We hope that you will give us another chance to serve your automotive needs.
Good enough. Was able to get what I needed without any hassle. No complaints.
Hello, Merrilyn. Thank you for taking the time to write your review of our Belleview location. We are so pleased to hear that our store had what you needed! We do our best to keep our inventory stocked and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
Very helpful staff who can always help me find what I need and make recommendations. I appreciate their ability to lookup my specific vehicle on their computer and then provide options for what I'm looking for.
Hello Jesse! Thank you for taking the time to write your review of our Belleview location. We are so pleased to hear that our Team Members were helpful to you! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
Helpful and friendly employees. Tried testing electrical system but their equipment here didn’t give a great answer as to whether alternator or battery was an issue. Found out at two other places my battery was in fact on its last legs and alternator was fine.
Hello Thienan, thank you for taking the time to leave this review! We strive to provide exceptional service to all of our customers, and we're pleased to learn that your experience with our Littleton location resulted in a 4 star rating. We've forwarded your feedback to the field leadership of this store so may also be made aware of your experience. Thank you for shopping with Advance Auto Parts and Batteries!
About
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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