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Summary
"Nice parts store, good knowledgable staff and friendly service."
"Quickly checked my battery and gave me affordable replacement options."
"Employees were rude and unhelpful answering questions and assistance."
Jim was very helpful today. Life saver. My wiper blade had come off and he put new ones on and gave me a deal. Seemed like small, but if he hadn't been there... Just lucky and very grateful 馃挌馃挌馃挌
Used to be the go to spot for decent priced items. However, recently they鈥檝e had a staff that wasn鈥檛 knowledgeable in their systems or cars in general. And on top of that, they send back the items you order without giving a single call to the customer. Greatly dissatisfied with recent service .
I'm at this O'Reilly fairly often and it's a pretty good store. Employees are always helpful and usually fairly knowledgeable as well (at least on weekdays).
I stopped in to get new windshield wipers and the gentleman working even put them on for me!! He was super helpful and friendly.
Thank you for the positive review, Joylynn! We strive to be friendly to our customers and helpful in any way we can. We look forward to assisting you in the future! - O'Reilly Auto Parts
The workers are great but there is this old old man and he is the rudus man that works here he didn't want to look up anything for my car and then I had ordered a part and I asked him if he could get it and he looked back and said NO I don't have that part. I was so mad and left and I had to go across town just for the part. I won't ever go back to this place unless they fire him.
Ordered a throttle body gasket from Loveland store and it came smashed in the packaging folded, the dude working the counter pulls it out and says no its not cracked just to get home to find it cracked in every spot from it being folded and mistreated very irritated since this is the only one close and would have to wait till tomorrow for one to come from Denver worst store and service I have ever had!
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James helped me and was very nice
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I frequently need an auto parts store. I recently needed front end struts. They were not available in store and had to be ordered. They arrived on time. Unfortunately, there was a mixup with my order and I received 2 right struts instead of a left and a right. It left me without a vehicle. I let them know the following morning and they were able to get the correct part delivered within hours. Much appreciated.
They had what I needed and were vert helpful. I'll be sure to go there again!
I recently came into this O'Reilly's since I was having difficulty installing my battery myself and was met with incredible customer service from Ken. He was very personable throughout the whole service and he even took the time to show me how to change it myself. I would definitely recommend this place, the employees are not only knowledgable but also kind.
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