AutoZone Auto Parts

I was able to go into AutoZone today to get an air filter and brake fluid for my Santa Fe without problems. I walked in and received a smile and a wave while the cashier was assisting another customer. I found the filter I needed in the book and on the shelf then went to the brake fluid and grabbed that. I pondered another item and bypassed it. There were a few items blocking 1 aisle toward end for stocking but I didn't need that aisle and if I had it was a movable cart. Otherwise the store was perfectly clean and organized. The cashier was commenting on the weather and how peoples shopping habits had changed accordingly which was humorous because ita true. Check out was smooth and pleasant. ***Visits to other AZ and competitors always involve the male employees trying to tell me what my vehicle needs and taking 2x as long to look it up and find the products so it was nice to go in and just find my items. And had I needed help there was someone to ask.

What a great visit. Brian was over the top helpful, and great company. He was helping customers, answering phones, grabbing windshield wipers and other parts from back stock, checking customers "check engine" lights. The whole time I felt well taken care of, as well as the other customers. Definitely a great visit, and super helpfully professionals.

It was ok this last trip to Walmart. Because I found all the items that I was looking for pretty quickly. Unlike many other times when the items were in places, I wouldn't think to find them. Or moved to a different Ile for seasonal stock to fit somewhere.

Got a check engine light looked at, fast and good service.

Every time I’ve interacted with Russ or his team, they’ve been extremely knowledgeable and helpful. They’d even offer putting oil or windshield fluid in while I didn’t know how to open my trunk. Don’t hesitate to shop at Arvada location.

Just stopped in to ask a question. They didn't mind answering my question even though I wasn't buying anything at that time. When I need anything for our work vehicles this is the store I'll go to.

One of my homes away from home. AutoZone always has what I need for my 06 mustang. Tire shine this morning..!

Great service and selection for all auto parts needs. Super friendly staff knowledgeable and very helpful.

I generally used to enjoy this store over the years, Ive dealt with two main managers one I forget the name of maybe a bob but he recently left not too many months ago, and their is russ. Russ is a fine fellow, on some days. What I understand from each and every experience I've ever had with russ is a rude one. He does his job like any other employee except in a few respects. Now mind you, I watch over his transactions feverishly as to make sure I get the same experience, as the customer before me. Bob (for lack of name) used to go above and beyond, asking me extra questions about what the possibilities of my problem could be, and different solutions, and he would even joke around YES JOKE. I cannot seem to find one joking bone in russ body but first and foremost I cannot get the help I need from russ, and I mean come on we all have to live a little. We all have to work, all need to behave with the right manners, never have I as a customer felt as unwanted to be in a store as any other customer. Today it was my last straw, I can understand taking a phone call, to put them on temporary hold, yet it seems WHENEVER I am being taken care of by russ, and when there is someone else near the counter, an employee, a cutomer or a call, I am the second person to be helped when I am the one AT the counter. As an example, from taking the phone call, russ went through an entire problem solution inspection with the caller, and helped them, for 4 minutes before he talked to me again. There needs to be a better fluid method of treating and acting toward the customer. I will be using another autozone in hopes this behavior changes with him, the other employees are not mad or grumpy and are great.

Super knowledgeable, super helpful…. Even though they weren’t able to install my new battery due to its location in my vehicle, they got me the right battery and gave me a good recommendation on where I could get it installed. Will definitely go back to these guys for other car needs down the line.