O'Reilly Auto Parts

I went to the O'Reilly Auto parts on 72nd and Federal in Colorado. I asked for a brake light bulb for a 2000 Lincoln LS sedan. "Front or Back," the lady asked me. "It's a brake light," I said. "Cars have both," she said wearily. Now I don't know about you, but I've never heard of front brake lights and there certainly are no front brake lights on a 2000 Lincoln LS. "Have a nice day," I said and left. In this culture it's more imporant to be right than to be accurate. Don't go to this store and tell anyone looking for parts to go elsewhere. Good Grief.

Great and fast service! The technician was very helpful and nice.

Worst customer service I have literally ever experienced. the vastly lackluster and obviously uneducated cashier was very unhelpful and rude and maybe if she spent less time on her phone and wasn't to lazy to go outside to do a code reading she would be a bit more valuable to their store as an employee. Her excuse was it was too cold to go out to read a code and had me do it myself and then wasn't willing to print out a error code sheet when I have literally done this before at this exact location the day before yesterday. No excuse to treat customers with disrespect either after we were nice the entire visit. Will never go to this location or probably O'Reilly ever again. Auto zone usually has better customer service. The overweight lady with the dyed red hair with receding hairline "helped" us.

My wife and I went in on a Sunday when it was very busy in the morning. Must have been about 15 people in that store and only one young lady with bright red hair running around helping everyone by herself on two counters. This young lady was so fast with everyone, kind, and smiled and said hello to everyone. We were last in line when we got to her counter. She was very sweet and had a big smile and big beautiful eyes. I was having trouble remembering but she was very patient and helped me figure out the part. My wife was wanting some things but couldn't find where they were so when she asked this young lady, she ran and got them for her along with other things she would need also. All this time, she kept everyone in the store smiling and grabbed things for them along the way as she was looking for our things. The amount of patience, knowledge, dedication and love for the job this young lady has is astounding. My wife says her name on the receipt is Missy, but I think her name should be Angela, because she's truly an angel and a blessing to everyone who meets her. Thank you young lady. Thank you for treating these old crows with kindness, that's very hard to find now a days. We will surely be back.

I was looking for a specific shade of Dupli-Color for a project I have been working on. The tall gentleman with the ponytail and glasses, whose name I didn't catch unfortunately, my bad, was extremely knowledgeable and helpful. He knew exactly what I was looking for and where it was. So thank you to the random Native-American guy at O'Reilly Autoparts! You rock!

Keith is a horrible employee. Super unprofessional and rude. Due to my interaction with him I will not be coming back to this store.

Walked into the store after my fuse blew on my cooling fans as you can see by the picture they don't know how to do stock there's no way you add a crazy sale on fuses and then when I asked the guy at the counter if he had any in the back and I even gave him the part number he said usually what he has on the Shelf is all they have and when I asked him so you're not going to look in the back he just looked at me so I left great customer service thank you O'Reillys I'll go to Advanced I've worked for auto zone pep boys checker auto combined 16 years aftermarket parts and I'm ASE P2 certified I would never treat a customer this way

Store is nice, price is good but staffs seem to be in stress of something and seem to be long day for them already but check out is fast

I had issue with one the guys who checked on my car he broke the screw the guys there were not helpful i called the big boss Dana who is in charge of all the location he was kind, proffosinal, he fiv my issue with it few hour's thank you for taking care if it.

Clean store, good inventory. Missy comes off really nice at first but then turns nasty with customers. Very unprofessional. Get Phil or someone else to help you out. Avoid her at all costs.