Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- In-store shopping
"Very visible location, friendly and very helpful staff."
"Omg.... i have to say i feel blessed today for people of colorado western slope."
"I don't know much about cars so that type of service was so appreciated!!"
I went in to get a new battery for my truck and Mark checked it for me first to make sure it needed replaced. It did so he went through the options with me and helped me pick out a good battery. He even stayed late to put it in for me which I really appreciate! Everyone was super nice and helpful and got me back on the road. Thank you for the help Mark!
Shout out to Mark & Clint for going above and beyond in Customer Service! I need a part to have my windshield wiper fluid to spray on my windshield. They also put it in for me so I could have clean visibility. Thanks again for your kindness!
I was greeted as I came in by a super friendly staff. It turned out that I had a problem with my purchase - when I went back, the manager was so nice and helpful... corrected my issue without hesitation! I'll return to this place for future auto parts needs.
Mark is one of the best counter parts person I’ve ever dealt with I had a tough situation and he knew exactly what I was looking for. Thank you you guys have deserve my business I’ll be back.
While traveling i needed a few parts so we stopped in to grab them. The service was very helpful and friendly.
Went to get some information and hopeful for advice. I got exactly that and real honesty I appreciate the help from Clinton.
The employees working when we went in for a replacement fuse told us they didn't know how to help us. They didn't even ask what type of vehicle we were needing it for. Long story short.... Go to O'Reilly's. They at least hire people that have some understanding of vehicles. More importantly there employees at O'Reilly's are willing to take the time to attempt to help!
I ran from down the street to get a "jump box". April was attentive and knowledgeable, helped me get the right one and on my way.
My rating is based only on one experience, one that did not go well from my point of view. I bought a part I thought I needed... ( I was wrong) I went to return part with everything in original packaging and condition with the receipt, 7 days after original purchase. I bought the part on a trip in the springs and went to return in junction. (Both advance auto parts stores). Even with my receipt with my name on it they said they could not track the sale so were unable to credit my card and had to give me store credit. Now sitting on $400 of store credit I don't need and out the on hand cash! Whole experience was irritating and did not make a lot of since. Generally do not use advance auto parts but going to avoid them like the plague in the future ( once I find $400 in parts I guess). Update...3 AUG 21... since I have store credit, I ordered parts (spark plugs) from store via online order that claimed I would have same day delivery by 4pm.... it is now the next day with no delivery and no communication via email or phone about the delay for my order... I continue to be disappointed in the service and communication. Once I have spent my store credit... will not return and will warn others to avoid. My guess is this is an organizational issue as opposed to employees.
After picking up a car from Las Vegas Nevada it broke down on the way to Wisconsin here in Grand Junction Colorado. Not only were the employees BEYOND HELPFUL, they treated us with kindness and resources we would need. If ever needing help in Grand Junction Colorado with car problems from an amazing team and group of employees highly recommend. Extreme thanks to Mark, Andy, and another helpful individual. Without them we would not be on our way back home!!!!!
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.