Katz Automotive INC, Authorized GoodYear Dealer

I had an overheating issue with my truck on a road trip. After explaining the issue, they believed I just needed the debris between my radiator and condenser cleaned out. When I asked about whether a flush was needed, he said he would do that if I wanted, but really didn’t believe it was necessary. So nice to have a shop give honest answers without trying to charge you for more than you need! Thank you!

I had the most incredible experience with Katz Automotive during a crucial moving journey from Oklahoma to California. Unexpectedly, my car began experiencing issues after traversing the peak-to-peak highway. Stranded and unsure of what to do, I sought help at an AutoZone where I was informed of an engine camshaft problem. Faced with the dilemma of continuing on or seeking immediate assistance, I reached out to Katz Automotive and spoke with Alex. From the moment I spoke to Alex, I knew I was in capable hands. He exuded confidence and assurance, saying, "Yeah, girl, we've got you covered. Bring it down." This level of comfort was exactly what I needed in such a stressful situation. I promptly took my car to their shop where Alex examined it early in the morning. Without hesitation, he confirmed they had the necessary part and assured me they would fix the issue and have me back on the road. Throughout the day, Alex and his team worked tirelessly on my car, making sure every detail was attended to. Despite the challenges, they remained incredibly helpful and courteous. What set them apart was not only their expertise but also the kindness they extended. Alex even invited us to lunch, creating a sense of camaraderie that eased my anxiety. As the day progressed, Katz Automotive continued to work diligently on my car until around 5 PM. When the work was completed, they meticulously tested it to ensure it was in perfect working order before letting me back on the road. What could have been an absolutely dreadful situation turned into an amazing experience, thanks to Alex and his team at Katz Automotive. In a world that often lacks genuine empathy and support, my interaction with Katz Automotive was a breath of fresh air. They not only fixed my car but also provided emotional support during a challenging time. Alex's willingness to go above and beyond to assist a stranger speaks volumes about the level of service they offer. Without a doubt, Katz Automotive is a shining example of what exceptional customer service should be. If only more businesses and individuals were like Alex and his team, the world would be a much better place. My heartfelt gratitude goes out to them for their outstanding assistance and for making a stressful situation so much more bearable.

Absolutely incredible service. And the most kind, caring folks you'll find Anywhere. We felt like family from the minute we walked through the door. Alex, Ro and the crew made sure we were informed and comfortable with the entire process, we had spark plugs that popped out and stripped the threading and a busted shock. The RV was making horrible noises. The crew at Katz went above and beyond to help us with everything from lodging, to working overtime to get us back on the road quickly and safely. Ensuring our comfort. And well-being of our family while the work was being done. As full time travelers issues with our RV can be incredibly stressful as it puts us out of our "home" Breaking down on a Sunday in a place where you know no one can definitely be overwhelming. I Can't help but feel like someone was looking out for us placing Katz Automotive in our path. This process could not have gone better and we are incredibly grateful. Thank you guys, from the bottom of our hearts. We came in as traveling strangers and left with new friends. Jamie & Joseph TheBoundlessBonds Helpful 0 Thanks 0 Love this 0 Oh no 0

Katz Automotive have top notch service! Alex, Ro & team took me in last minute for a tire replacement & alignment fix. They were extremely hospitable and welcoming. They got me back on my road trip in the fastest time possible, thanks guys!

I came into Katz Auto, and I have to say I couldn’t be happier receiving such great care from Alex. I came in with a problem that didn’t even involve a car in his shop and he was more than accommodating to me. I needed help getting a bolt that was seized in a part that I was working on out. Although the task seemed impossible at first, Alex didn’t give up on it and managed to get it out. I would definitely recommend him to anyone in the grand junction area, thank you again Alex, you don’t understand how much we appreciate it!

I highly recommend Katz automotive!! I had the great pleasure of working with Alex. I needed work on my a/c, but he went above and beyond and checked the rest of my car alongside fixing my a/c. I ended up needing break pads and he even topped off my oil. They Gave me a one hell of a deal! Katz is very affordable, and professional. I will definitely be coming back for my next auto maintenances. Thank you so much for your hard work and having my car done in a very timely matter!

Alex is very kind and genuine. He explains what's wrong with your car and shows you where the problem is. Katz was able to get me in when no other place would and the service is exceptional. Alex goes above and beyond for his customers, Katz is trustworthy, friendly, and I'll be coming here for any issues I have with my car in the future.

Ro was an incredible help when we were in a pinch! We were visiting from out of town when my car kept failing to start. Ro welcomed us on a Saturday morning, assessed the situation quickly and offered a long lasting fix for a fair price. It was refreshing to feel like someone was looking out for our best interest without having an ulterior motive. We really appreciate the fairness out of this experience.

My friends and I needed to completely replace our tire on a week long, cross-country road trip, leaving us in a dire situation. Carlos immediately found us a new tire and stayed after hours to replace it for us. He was professional, knowledgeable, and caring about his customers. I would 100% recommend Katz Automotive, and I wish I could give them more that 5 stars. They were seriously life savers.

Carlos and the rest of the team at Katz was friendly and extremely time efficient. We called right before closing needing help with a bent rim, and they stayed open late to help us install a new tire! They were all extremely accommodating and went above and beyond to make sure we could safely get home!!