"Amazing staff and company!"
"Kimmy and her associates are great to work with."
"ATM wasn't accepting cash deposits 😮💨"
Great neighborhood bank. Kimmy and her associates are great to work with. Very professional and friendly group.
Closed my account without reason, held my Money hostage and wouldn’t provide me funds. Joseph was condescending and disgustingly rude. Prior to that, harassing us about deposits. Much happier at a small local bank.
Hello, I understand you're upset. If you would like to provide more info on your experience, you can send an email to us at [email protected]. Please include your full name, phone number and details, so we can reach out to you. ^LH
Andrew has gone above and beyond to help me with a issue with our equity line. We appreciate his commitment to solving the problem with a smile!! Thank you so much.
Thank you, for your Branch experience feedback Mark. ^JL
I have no complaint with this location specifically, but I have a huge problem with their customer service 800 number. After repeated requests to speak to a supervisor or a complaint department, I was told there was no one else I can talk to. After 5+ years of banking here, I'm being forced to move somewhere else because it has become harder and harder to get someone to talk to that will answer my questions. Very disappointed.
Routinely close early.
Hello, please provide additional information on your branch experience, email us at [email protected] with your full name, contact number & reference case #92478 in the subject line. We'd be happy to forward this over to the proper area for review. Thank you. ^PR
They are starting to charge ridiculous fees for everything like some other Banks and the management and employees' attitudes and customer service has gone way down the last year or so
Hi, I'd be happy to have your concerns reviewed and addressed. Please email #36522 to us at [email protected] including your full account name and contact phone number and zip code. Thank you. ^JL
ATM wasn't accepting cash deposits 😮💨
Hello Stephanie, thank you for your feedback. Please know we sent this over to the appropriate area for further review. ^PR
Amazing staff and company!
Hello Guillermo, thank you so much for the 5-star rating and review! We hope you have a great day! ^PR
Feel like a VIP when I walk in door!
Hi Gixson, Thanks so much for the 5* rating and review, it's greatly appreciated. I'll be sure to pass this along to the branch. ^LH