Hours
Reviews
Summary
"Had a wonderful experience setting up an account with Brian."
"The debit card had not been ordered for the new account."
"Customer service is nonexistent at this branch."
The ATM is always down at this location and has had accepting deposits even when it is "working"
Both ATMs are out of service and cannot get in to use the one in the foyer after hours. Service at Chase had gone to H*** since Covid. They have reduced our access to money and other financial services when they are needed most.
Jess and Kelly are the best tellers out there! I come here every week and they recognize me and make me feel welcome! Thanks for all your hard work and thank you Brian as well!!!
I've been a customer for years always the best service, they know me by name and service is always top notch.
This bank is so frustrating. I have visited this ATM several times and half the time they are out of cash. This is a bank. That is not ok.
This Chase bank would not cash my check even though I had funds available and bank with Chase. The 'system' would not allow them, no reason was given, no other explanation was given. I called customer service and customer service 800 number said they should have cashed the check and there's no reason they can think of that I would have been denied. I went to a different Chase branch the next day and they cash my check with absolutely no issue. I guess all the reviews about this particular location being horrible are correct. I should have never driven here.
Great experience. Josh helped us get our account set up and was very friendly and informative. Edit: changing from 5 to 3 stars... after our initial visit, we ran into some problems. The debit card had not been ordered for the new account. We called the main customer service number and they said because it was a new account we had to go back to a branch to get the card ordered. Drove all the way back (we live ~40 mins away from the nearest chase) and it still took over a week to get the new card.
Absolutely 0 stars came in before closing to open a checking and savings mind you I already have chase accounts and the whole time the banker guy was rude as hell acted like it was so difficult to open the account likenim sorry you don't close until 6 do your job! So annoyed right now terrible customer service I will definitely never come to this location again the branch I normally go to is way better!!!
Please remove the dried spit and boogers from the touchscreen of the drivethrough ATM. This machine is disgusting and has been so for the last few months.
Tellers are pompous and incredibly condescending. Fees for pretty much everything here, surprised they don't charge for air. Sold all my shares in JPM after multiple bad experiences.
Service options
Accessibility
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