CosmoProf

Sitting outside the store at 2:29pm, because the door is locked. Hours online say they close today at 4pm and they have a sign posted indicating they are on lunch break until 2:50pm. Obviously they need to hire more staff if they are so overworked that they need to close the store just to eat lunch an hour and a half before closing. Not only that but they are just standing by the counter chatting. I’m sorry but you sell beauty supplies, you should be OPEN during your posted business hours. Especially since they are limited on the weekends. Update: I called and spoke to the employee who told me she was working alone and her manager told her to just lock up when she’s able to take her break. Legally she deserves her break, but she should be more supported by her manager to be able to actually take a break without completely inconveniencing your customers. It’s retail. But I am still sitting here waiting @ 2:42 because I need to buy products— this will be my last visit to this location.

This store is awesome. The ladies who work here are always super nice. I wish they would have more stock and not run out of basic product, but I know that is not their fault.

We went in to get some blue and purple dye for teenage hair. Unfortunately, they can only sell products to people with a cosmetology license. We went ahead over to Sally's. But they were well stocked and very nice.

We arrived about 15 minutes before closing but the lady didn't try to rush us or anything. Very nice employee.

It was my second time visiting a cosmo prof and I was truly impressed with the variety of brands and products they carry. Personnel was helpful and prices are accessible.

There are hardly any price tags on anything. Zero customer service the past 3 times I've gone in. Low amount of products in general. Prices are very high as well freemans salon systems has most stuff half the price as Cosmoprof. Don't think I'll be returning to this location anymore.

Three or four different ladies working I asked a simple basic question if there was a toner they recommended for combating yellow....none of them could answer me then I asked them if there was a location of a store that had what I needed....redkin and again they couldn't answer me or just purposely chose not to....these women are obviously uneducated I wouldn't be surprised if none of them had a hairstyling license....smh.....one woman responded with we do carry Paul Mitchell you could give that a try and I then told her I can't just try things out on my clients ...

Always low on the colors I need, VERY frustrating! Other than that they are very friendly and willing to help. I do wish they would educate some of staff about the products, they dont seem to be able to help with technical quetions

There were several people in the store when I walked in. They were helped in a quick and efficient manner. I was also asked if I found everything I needed, and found the staff to again, be quick and helpful.

The girls working there know nothing about products and tools sold and I just don't have a desire to go there because their selection is mediocre