Hours
Reviews
Summary
"Mike, the manager at this location, delivers service extraordinaire."
"Car was paid for by dealer, who was doing warranty service on my SUV."
"Friendly staff, clean vehicles, good rates, fast and easy checkout"
Your employee Dan was the best of the best. We were running a couple minutes behind because of the traffic, and he helped us and I am so grateful to him. The world needs more people like him to work, and he should be promoted and be given a raise.
Hi Barbara, we are very happy Dan provided you with such a positive experience! Thank you for taking the time to let us know how we did. We hope you have a great day! - LP
Canceled our car reservation upon arrival due to a scheduling error on their end. Had already submitted payment and received the email confirming the car rental. Tried calling their office after they left a voicemail saying the reservation was canceled and there is no waitlist, but took 10 calls and 2 voicemails to get through to someone. Asked for assistance with rescheduling or credit but none was offered or given.
Hi Mickaela, I would like to know more about your experience so I can help. Please email [email protected] and include the rental location, rental agreement or reservation numbers and your contact information. Thank you. - LP
This location is my favorite!! They always take care of me and they have THE BEST people working in there. I drive out of my way to rent at this location. Because of the team, I only rent at Enterprise now, even when I find a better deal elsewhere.
Belinda, we are glad we could help!-Christopher
I ended up keeping my rental car for 10 days and they absolutely took care of me and worked with me as much as they could. My deposit came back within turning the car. Was very pleased with my service and my rental car experience!!!
This enterprise is the best. They always help me through hard situations. Over the years living in Denver, I will go out of my way to make sure I use this branch specifically.
Thank you for taking the time to let us know how we did. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! -Stacy
Arrived to pick me up quickly after contacting them. Had a driver available to take me back to body shop as soon as I arrived at their office. Efficient friendly staff
Thank you for taking the time to let us know how we did. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! -Stacy
Nice enterprise, got a rental for 2 weeks, vehicle was nice and ran well, but was a little dirty from the previous renter, which was disappointing as I had to clean a very disturbing unknown substance from in between the seats in order to latch the car seats, but aside from that the staff was friendly and made it as quick as possible on the start and end of the trip.
Erik, thank you for your review and feedback; we will pass along your comments to the team here at Enterprise Rent-A-Car. Take care, Chad
Excellent service from the 2 guys at the desk. Involved in an accident and this is through insurance... but if I ever need to rent a car I would use and or recommend this enterprise to anyone. World class customer service from Devin and Mike !!! Not to mention they have an excellent selection of great vehicles.... I got a Challenger... With the Hemi !!!
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S.L., thank you for your kind review; we are happy to pass along your comments to the Aurora team. Your recommendation means so much to us and we're so happy to have earned it. -Chris R.
Just picked up our car and had a great experience. There’s a shortage so we did have a small wait, but Mike and Maya were so friendly and helpful in getting us on the road. We are very appreciative to those two for making our wait enjoyable and getting us on the road as quickly as possible. Thank you both for your wonderful customer service!
Hi Taylor, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! - HH
I can't remember the managers name at this location, but I had a few charges on my final bill that I had questions about, after talking to the location manager he resolved my concern in a VERY professional manner. This is how locations such as this establish returning customers, and also generate more business for Enterprise by receiving 5 star reviews from loyal customers such as myself. If you're in need of a car rental company in this area I would highly recommend this location.
Kip, we really appreciate your feedback. We hope to see you soon. - Chad
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