Firestone Complete Auto Care

I had a leak in my tire so I brought my car here to get the tire patched. I get a call from them saying that “they tried to patch it but it wouldn’t take” and when I kept asking questions he just kept rudely saying “it just didn’t take” and that my tire was irreparable and that I needed to buy another for $400. Something just felt weird about this experience so I went and picked up my car and took it to the Discount Tire across the street. They said that the tire would only be $250 if I needed one - but turns out that my tire only had a small hole and they were able to patch it up no problem and said that it looked like whoever tried to repair it “didn’t even try”. Sounds to me like they were trying to just scam me into buying an incredibly overpriced tire. I’m glad I decided to follow my gut because I saved myself $400+. I will never go back to this Firestone.

Just had tires rotated. It was nice to have the tech have a full conversation about my vehicle, including looking up some specs to ensure that what was being discussed was accurate. Often times I just get a "thanks for coming in. That'll be $$$$."

The service manager Mark was extremely friendly and helpful, answered all my questions and made sure the job was done right. I have had many issues with auto shops in the past, but I will be returning here. Amazing customer service, and appreciate Mark's help.

Love this location. Mark (manager) was able to get me a same day appointment when everywhere else in town was scheduling out a week. I also got a great deal compared to quotes from other shops. Thanks again! I’ll definitely be back.

This Firestone was so kind, efficient, helpful, and informative. They helped me identify my issues with my rear brake light and showed me where future issues might occur. Will definitely return if I have any future problems?

As a woman, car maintenance is always a little uncomfortable, but these guys always make me feel safe and taken care of and are honest and transparent with their pricing, which I appreciate. Never had any issues with any kind of service, so I'm happy!

The jeep dealership tried to tell me I needed to replace my front two breaks- I had it inspected here and they were very honest and helpful and said I really didn’t need anything replaced. Honesty is such a hard thing to find in the car business so I’m happy to have this place near me! Very friendly customer service as well.

The best service! I came in with an issue and they were able to help me that day AND finished before noon! Thanks again Zach and crew for making it an effortless experience. Highly recommend

This place is literally running because of Zach. No offense to anyone else who’s working there. Zach is very good at what he does. Honest to his work. Always goes the extra mile in getting work done. I always come here when I need anything done in my car. Can trust him blindly!

Update August 2023: Have to say this Firestone location stays consistent providing exceptional service! Update May 2023: I have been regularly coming here for over a year now because they are simply THE BEST. Zach and Marc are wonderful management. Thank you for being an honest team and providing such wonderful service! Original review from 2022: Zach and all the team here have been doing an exceptional job with my oil changes and tire repairs. I highly recommend this location Firestone.