Freedom Auto Wash - Longmont North

Gerardo, I would ask for you to contact us at 720-798-6077, either by phone or by text. My apologies for this experience, and I strive to ensure that my customers issues are addressed directly. Thank you

Carri, Thank you so much for the review. One of the most important things for us at any of our locations is the safety of our customers. That is why, 24/7, our locations are lit up with LED lights, and monitored with Cameras throughout the property. If there is ever an issue, I encourage our customers to call us (our phone number is convieniently located on every single sign that is on the property, as well as on every piece of equipment). Again, thank you for your review.

Melissa, Thank you for leaving the review. While we continue to try to improve the equipment (sometime newly installed stuff has a few bugs to work out), we will always take the time to ensure that our customers are shown that they are valued. Thank you for being an amazing customer, and working with us while we continue to improve.

Melody, Thank you so much for the review! We are very happy with the new equipment (both the serlf serves and the automatics), they do such a good job at cleaning the vehicles. All of our Foams (Tripple Foam and the Fire Foam) both have very important features that we use to clean and shine the vehicle. The Triple Foam (the "Rainbow foam") is actually a clear coat conditioner that is used to make the clear coat shine, and the Fire Bath (Red "Waterfall") is used as a protectant in conjunction with the ceramic wax. However, it doesnt hurt that the truely do look pretty cool while being applied.

Tara, thank you for taking the time to review our Car Wash. We hope you enjoyed your free wash, and we look forward to seeing you again soon.

Jessica, Unfortunately, the chemicals that we use are not damaging to the paint on vehicles, as they are not concentrated enough to penetrate deep enough into the clear coat to cause any such damage. As for the other part of the review. There are only two reasons that I will ever ask anyone to leave my property. 1.) doing something illegal, such as drugs. I will always ensure that my property is drug free, whether it is a customer or someone who is passing by. 2.) Someone being disrespectful to my customers, my employees, or to the property. The reason for these, is that we put alot of work into ensuring that our properties are a safe, clean, and welcoming place for anyone to come and enjoy cleaning their vehicle. Both of the above reasons hinder our customers ability to feel safe using our property. As for the situation mentioned in your post. There was 2 gentleman who were walking through the property, both taking shelter in the bays from the rain. I asked both how they were doing, and asked “trying to stay dry?” And they proceeded to ask me for money, which I do not carry while on the properties. The last indivual who I spoke to, was a woman who was very clearly smoking Marijuana in her car, in the Self serve bay, which was clearly marked as “Out of Order” due to the renovations that are currently being done. This was for 2 reasons: the safety of the individual parked in a bay under construction and the use of drugs on the property. As always, if you experience anything at the Car Wash’s that you are not happy with, please feel free to contact us. We strive to ensure that our customers are happy with their experience.