place hero

Metro by T-Mobile

  • Delivery
  • In-store shopping
15261 E Colfax Ave, Aurora, CO, 80011, United States
Open · Closes at 8 PM
metrobyt-mobile.com
+13033677901

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
11 AM - 5 PM

Reviews

5
46%4
12%3
13%2
4%1
25%
3.5
52 reviews

Summary

"She was so nice and helpful, way above and beyond on customer service."

"Staff young and not a lot of experience, especially Public Relations."

"The lady's that work's there are very nice and do they best to assist you..."

Patty Coonse · more than 6 months ago

Heidi was amazing. She patiently helped my tech challenged boyfriend load and transfer some videos. She was so nice and helpful, way above and beyond on customer service. She needs more vacation days and a big raise. Actually she should be cloned and manage every store. Enjoy your vacation Heidi and thank you so much.

Janeth Dominguez · more than 4 years ago

Guy there tried to charge me for a free phone when activating a new line and I wanted the $50 plan and he said that they didn't have that plan that I can only get the $70 plan and when I told him that I the price tag said free he said that it was only free if I was to get 2 lines and then he changed it saying only corporate Metros give free phones never going there. ASK FOR ORIGINAL RECEIPT AND Check your receipt because my friend also went and they charge her for stuff she didn't even get they are all a SCAM

Christy Bolin · more than 5 years ago

Manager, Rubin, is beyond amazing. He has spent so much time helping me with issues on my phone. He never showed once, that I was taking up so much of his time, or that he was frustrated that I needed so, much help with my phone, because I don't have money for a new phone.

Porchia Hill · 1 year ago

I this place they really go above and beyond to help me with my problems thank you keep up the great work

Stacy Maynard · 5 years ago

I really liked what I saw. It made me want to switch from boots to this company. Better deals plus paying my bill will be easier.

Brandon Andrews · 6 months ago

Great service!

Berto M · 10 years ago

Bought my Galaxy Mega had great service and they put on my screen protector with no bubbles. Just awesome

Linda Mullins · 6 years ago

Always a wait. Long lines. Not in California. In Colorado. Problems with phone service and not a lot of help with that. Staff young and not a lot of experience, especially Public Relations. Not all stores!

Pops Originals · more than 6 years ago

This place is okay only because of the fact is convenience in relation to where I'm at and how easy it is for me to stop in there to keep my phone paid in full not always the most helpful people and sometimes can be confusing that's your for your if your a Metro PCS user this is just another nice little location where you can pay your phone bill

Ocean Skye 09273 · almost 6 years ago

Hurt by what they did to me ...I tried to pay me bill the same way I always do but something went wrong and the message said sorry we cannot process your payment and to call metro so I did but trying to do all this with a customer service person that took so long and frustrated to me they charged me a convince fee its not convince to me when me payment didn't work as I always always pay me bill every month the same way and never an issue until this last time sorry metro but I was done wrong and I've never done wrong to you or anyone Time for you all to please listen and care for your customers Thank You God Bless to all and Happy Easter

Photos

Service options

Delivery
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly
Transgender safe space

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

Similar

Other nearby cell phone stores that people also search for!

place hero0.09 miles
Rent-A-Center
44
Furniture store, Appliance store, Cell phone store, Electronics store, Furniture rental service
place hero0.14 miles
Cell Phone Repair Aurora (Iphone& Samsung&unlock)
40
Mobile phone repair shop, Cell phone accessory store, Cell phone store, Electronics store, Phone repair service
place hero0.15 miles
Boost Mobile
66
Cell phone store · $
place hero1.18 miles
place hero1.18 miles
Metro by T-Mobile
71
Cell phone store · $