AT&T Store

Garret was a super star. Excellent customer service. Talked us through options after my son lost his phone. Very professional and made us laugh with his quick-witted humor. His work ethic was great as well. Thanks a lot Garrett! 🙏👍😀

Great store with kind, knowledgeable staff. I had gone in 15 minutes before close to get a new phone and line. Garret and the other staff member helped me as if it was still earlier in the day. They did not rush me even though they needed to close. They made it ease to choose what to do and suggested ways to save more money. I definitely recommend this store. I’ve encountered so many other electronic stores where the staff knows nothing about their products. It was refreshing how intelligent Garret and his co-worker were. Thank you for helping me with getting a new phone and adding a line to our account.

Garrett was awesome! So knowledgeable and honest. Told me what to purchase and what wasn’t worth it. I appreciate his candidness and his service!

Although my service has decline at my home during the last 4 mos, my time at the store was perfect! Surprisly arrived and Jerome was waiting and ready to help. Took care of what we came in for and more. Thank you!

Great experience getting an upgrade. Thought it would take an hour or two, but the whole exchange took at most 15 min or less. Props to Tyler for making things easy!! 👍👍

Cari, Austin and the rest of the crew at AT&T Highlands Ranch were amazing getting my new iPhone 14 set up! Highly recommend this store! Cari is awesome!

I wanted to write this review to express my appreciation and gratitude for all of the efforts that Cari, at AT&T store in Highlands Ranch, put forth helping me resolve a complicated issue with Asurion recently. From the moment we received our replacement phone, it wasn’t working, and there were many problems with it. I began calling Asurion and wasn’t getting anywhere. This was very frustrating. I have been with AT&T over 10 years and have been very happy with the service AT&T provides. Cari often offers personalized and individual customer service that myself and my family appreciate very much. This level of service is difficult to find these days. I was eventually able to have my issue resolved, and a new replacement phone sent to me. I strongly believe this would not have been possible without her help. At one point I became very close to switching providers and I am now glad it did not come to that. I look forward to staying with AT&T for many years to come, in part, as a result of my experience working with Cari. Thank you.

My fiancé broke his phone at work and Garrett laid out every single option for us and helped us find the best way to get a phone on time and save money. He was incredibly professional and kind and even helped us set up the new phone when we were having trouble. Garrett is incredibly knowledgeable about every plan and phone and was able to get exactly what we needed. Exceptional service and we will definitely be using him and this store for anything we need in the future.

Romeo the assistant manager, Tyler and Jerome all helped me figure out a complicated Firstnet account and provided excellent service. They were really professional and helpful.

Garrett at the Highlands Ranch Colorado location is the biggest asset I've ever witnessed for a company. His vast knowledge and enthusiasm about all the products and helping me get set up made the experience one I will remember and tell all of my friends about. Cannot rave enough about GARRETT