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AT&T Store

Provider of wireless, phones & more

  • In-store pick-up
  • In-store shopping
1104 Cpl Max Donahue Ln, Highlands Ranch, CO, 80129, United States
Open 路 Closes at 8 PM
att.com
+17203449679

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 7 PM
Sunday
10 AM - 6 PM

Reviews

5
73%4
5%3
5%2
2%1
16%
4.2
215 reviews

Summary

"We added 2 lines and upgraded all of our family to iPhone 14鈥檚."

"This store choose to deny us service over wearing a mask that is not required."

"Helped me get set up with a new phone and plan smoothly for a good price!"

Lyndsie Jobson10 months ago

Garret was a super star. Excellent customer service. Talked us through options after my son lost his phone. Very professional and made us laugh with his quick-witted humor. His work ethic was great as well. Thanks a lot Garrett! 馃檹馃憤馃榾

Megan Colleen1 year ago

Great store with kind, knowledgeable staff. I had gone in 15 minutes before close to get a new phone and line. Garret and the other staff member helped me as if it was still earlier in the day. They did not rush me even though they needed to close. They made it ease to choose what to do and suggested ways to save more money. I definitely recommend this store. I鈥檝e encountered so many other electronic stores where the staff knows nothing about their products. It was refreshing how intelligent Garret and his co-worker were. Thank you for helping me with getting a new phone and adding a line to our account.

Carly Haase10 months ago

Garrett was awesome! So knowledgeable and honest. Told me what to purchase and what wasn鈥檛 worth it. I appreciate his candidness and his service!

Sheri Ovitt10 months ago

Although my service has decline at my home during the last 4 mos, my time at the store was perfect! Surprisly arrived and Jerome was waiting and ready to help. Took care of what we came in for and more. Thank you!

Eliezer Rodriguez10 months ago

Great experience getting an upgrade. Thought it would take an hour or two, but the whole exchange took at most 15 min or less. Props to Tyler for making things easy!! 馃憤馃憤

Susan Veihman10 months ago

Cari, Austin and the rest of the crew at AT&T Highlands Ranch were amazing getting my new iPhone 14 set up! Highly recommend this store! Cari is awesome!

Brodie Jensen1 year ago

I wanted to write this review to express my appreciation and gratitude for all of the efforts that Cari, at AT&T store in Highlands Ranch, put forth helping me resolve a complicated issue with Asurion recently. From the moment we received our replacement phone, it wasn鈥檛 working, and there were many problems with it. I began calling Asurion and wasn鈥檛 getting anywhere. This was very frustrating. I have been with AT&T over 10 years and have been very happy with the service AT&T provides. Cari often offers personalized and individual customer service that myself and my family appreciate very much. This level of service is difficult to find these days. I was eventually able to have my issue resolved, and a new replacement phone sent to me. I strongly believe this would not have been possible without her help. At one point I became very close to switching providers and I am now glad it did not come to that. I look forward to staying with AT&T for many years to come, in part, as a result of my experience working with Cari. Thank you.

Owner's response1 year ago

Hello Brodie,聽 Thank you for reaching out! We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.

Ashley Bouquet1 year ago

My fianc茅 broke his phone at work and Garrett laid out every single option for us and helped us find the best way to get a phone on time and save money. He was incredibly professional and kind and even helped us set up the new phone when we were having trouble. Garrett is incredibly knowledgeable about every plan and phone and was able to get exactly what we needed. Exceptional service and we will definitely be using him and this store for anything we need in the future.

Richard Pangmore than 10 months ago

Romeo the assistant manager, Tyler and Jerome all helped me figure out a complicated Firstnet account and provided excellent service. They were really professional and helpful.

Owner's responsemore than 10 months ago

Richard, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.

Josiah Swithers1 year ago

Garrett at the Highlands Ranch Colorado location is the biggest asset I've ever witnessed for a company. His vast knowledge and enthusiasm about all the products and helping me get set up made the experience one I will remember and tell all of my friends about. Cannot rave enough about GARRETT

Photos

About

Retailer providing wireless plans & a range of phones, devices & accessories.

Service options

In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

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