place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
1135 8th Ave, Greeley, CO, 80631, United States
Closed · Opens at 10 AM
metrobyt-mobile.com
+19703014820

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 5 PM
Sunday
11 AM - 5 PM
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM

Reviews

5
67%4
9%3
13%2
3%1
9%
4.2
70 reviews

Summary

"The people at this location are super friendly and helpful."

"Its an ok phone service its a fast an friendly place quick an easy"

"Friendly staff great products.."

Rudy Sanchez · almost 10 months ago

They are unprofessional and try to get full price when you are trying to upgrade your phone. There is a lot of Mexicans and foreigners that go there so they are able to get away with that and take advantage of them. Plus their selection is very limited and they are not very good with the English language. Do yourself a favor save yourself a headache and go anywhere else but there.

Owner's response · almost 10 months ago

Hello Rudy, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a Metro by T-Mobile customer and hope we can win back your trust and confidence on your next visit.

Viola Sanchez · 9 months ago

Took a friend there and they were not very helpful

Owner's response · 9 months ago

I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

Bernasantos Battelo · 1 year ago

This place is great and the only one I go to the old man is very rude but the other guy is great and cause of him only I would recommend this place

Owner's response · 1 year ago

Thanks for the great feedback Bernasantos! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Samuel Harris · 2 years ago

I went to 3622 W 10th street first and was getting an Galaxy A52. Unfortunately there credit card machine was down. The Total was at 233 and change. They told me several other stores have it if I want to go to any of the others to get it since their machine is broken. No one at the other stores would answer their phones. So I drove to two more stores. Finally this 8th store had it. Did exactly what I was doing at W 10th street of everything only difference was rather than screen protector I go the case since didn’t have any screen protector. Case was $20. Out of everything now they gave me Total of $311.47! When I was quoted $233 and change from another store! Asked them the difference they wouldn’t explain and I was telling them I got a different total from the other store. The guy didn’t care didn’t want to help or figure it out. When he processed my card without fixing total and then did a return when asked again why can’t give me what I was quoted from other store and didn’t not want my business and when I was asking for help and the lady behind the counter he moved on to the next customer that came in. So I am out of getting a new phone for my girlfriend and I have to wait 3-5 business days til return comes back to my card. Seriously! Called Corporate and they told me to go back to 10th since the quote was right but I’m going to have to wait longer because can’t hold phones for long and was last one. I’m planning on switching to new phone network! Really Messed Up and this company does not care about its customers does not want to help or do anything for the customer for the inconvenience and the wrong way of handling. Careful of this Particular Store! They are Crooks make you pay more for something when other stores are doing it cheaper.

Owner's response · 2 years ago

I’m sorry to hear this Samuel. That’s not the experience we want for our customers! Can you email me at [email protected] so I can get this fixed for you?

Bernadette Garcia · more than 1 year ago

This is the only place I will go to get phones the guy's are awesome and they will do everything they can to help you I highly recommend this place

Owner's response · more than 1 year ago

Thanks for the great feedback Bernadette! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Dianne Gurr · almost 9 months ago

Always courteous and helpful

Brown is Beautiful · more than 3 years ago

Gerardo provided me EXCELLENT customer service I came here because other Greeley stores don't have the same customer service. The reviews brought me in, and I see why. Got my new iPhone set up!! Happy birthday to me lol

Mac T · almost 6 years ago

They make promises on the day you buy be a phone but then pretend they didn't say it when you come back. I bought a phone that has only been out a week and was told I'd get a free case and screen protector with it but I had to wait a few days for them to come in. I called 4 days later and they told me they don't have any idea about that deal and can't help me unless I want to buy one. I told them the employee that said it would be free and they said it wasn't them so they can't give me an answer. I got a free case for my Iphone SE that I bought that day because it was in stock. It's wrong to make promises of free things to sell a phone and then go back on them later. Very unhappy with the service I received here.

Samuel Einspahr · 8 years ago

Best phone service! The people there are so nice there, when ever I had a problem I just go there and the fix it perfectly. And they have the beat price's. If you ever need a good phone service for a low price please save time and go there!!!

Christopher Fox · 1 year ago

Best place for phone and car insurance!!!

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards

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