Provider of wireless, phones & more
- In-store pick-up
- In-store shopping
"Come see Cayson for the best service and deals."
"The customer does not care that another location is not employees."
"I have always received the best customer service at AT&T Stores."
We came in with a really confusing, convoluted bunch of changes and additions but Sam was so knowledgeable, patient and funny. He made our experience great!!!
Helped me pick out the right phone for my needs and got it all set up and my info transferred. So easy. Also set me up on a better plan than what I was using and saved me 10 bucks a month. The folks in the Grand Junction store are the best and always helpful.
Hi Faye, Our goal is to provide you with an exceptional customer experience.We sincerely appreciate you and this feedback.
Zach was super helpful and made our visit fast and simple getting a family of 5 upgraded.
Thank you for sharing your positive feedback. We're delighted to hear that Zach provided efficient assistance with your family's upgrade. Ensuring your satisfaction is our top priority.
I had the best experience bringing my Dad shopping for a new cell phone. Tony gets an A + (x100000). He was very knowledgeable, friendly, kind and his excellent customer service was very appreciated. I'll be switching service as well! Great store and the rest of the staff also seemed awesome!!!
Hello Morgan, we appreciate you coming in. It was our pleasure to assist you both. We have a great team here willing to assist with any of you wireless and TV needs. Look forward to seeing you again.
Always extremely helpful and knowledgeable about my phone issues.
Greetings Andy, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. Let us know if you need anything else. We are always here to help!
Initial visit was with Sam. Super easy, very professional and informative. Let me know what was going to happen every step of the way and great advice to make my experience easier. Ordered my four devices and set up my service for transfer at arrival. Came back with my four devices for activation and worked with Alex. There were a few issues with two of my number and Alex was able to use his expertise to get everything resolved complete the transfer from old to new and help me out with several set up questions. Due to the errors from the porting department it took a little longer than anyone expected. Still, Alex and Sam were patient and worked hard to get everything in place to make our experience amazing. Highly recommend!
Hello Steven Potter, We appreciate you so much in allowing us to help you switch over to ATT. We are always here to assist with your needs and so glad we were able to move your number over. Welcome to ATT
These people must have been picked from fired State job rejects, in MY opinion!!! Their customer service skills are as inferior as I have ever been subjected to. If you lose your phone, license and wallet and BUY a new phone from them, (even though we supposedly have insurance), don't expect any assistance from them in getting service back up and running once your replacement phone comes. They just want to pawn off additional phones and lines to rack up commission, all while saying they can't turn on your old phone without your license... But they can turn on a NEW phone without a license. Rip-off store working under a great company name. Pity....... Addendum: One star up to three: went back that afternoon and a nice EDUCATED and POLITE representative helped us within 45 minutes!!!
Hi Your experience in our store matters to us. We do have very strict guidelines to access accounts without being able to fully verify the owner with a state issue ID or Passport. Please contact the store at 970.263.0368 and ask for Danene so we can a resolution for you.
Great store with great service. I am sure there are other good ones, but I can say from my experience the manager was great and Sam and Tony were very helpful and made sure me and my family were set up well before we left. Big thank you to Sam.
Hi! Your experience in our store matters to us. Thank you so much for the kind words. We are always here to help and provide a great experience for our customers. Look forward to seeing you again. We sincerely appreciate you and all our customers!
We can't thank Alex enough for all of his help. He listened to what our needs were and truly cared. He assisted my 85 year old mother in law with her concerns. Alex is recognized from our family as definitely going above and beyond expected customer service. Highly recommending AT&T in Grand Junction, CO.
June, Thank you so much for the kind words. We are always here to help in anyway that we can. Thrilled that your Mothers issue was resolved. Look forward to assisting you and your family again in the future.
Really stellar service! Thanks Jason, you really went or of your way to resolve the issue I was having with my phone, and even though it couldn't be fixed, I appreciate that you did all you could. I hope AT&T also recognizes how amazing you are.
Hi! Thank you for reaching out. So glad we were able to assist you today. We have a great staff that is willing to help out with any of your wireless and TV needs.
Retailer providing wireless plans & a range of phones, devices & accessories.