T-Mobile
Wireless provider offering phones & more
- Kerbside pickup
- Delivery
- In-store shopping
Reviews
Summary
"I have no qualms about the people or the service."
"Valued Sprint customer was quoted a price that wasn't honored in the end ."
"He is extremely knowledgeable and provided top notch service."
Jonathan is the best. I got iphones for me and all 4 of my teenagers. He was a star!
Great service, super friendly staff!
Derek provided great customer service! We will definitely be coming back to see him for any phone needs in the future!
Great customer service! Freddy and his crew are nice people, very knowledgeable and ready to answer all my questions. Looking forward to bringing my children over to tmobile soon and will do it at this store!
The store manager, Jerry, was incredibly rude to my mom and I. When I paid in cash he huffed and slammed his keys on the counter when he had to count back change. He snapped at my mom when she told him the amount needed to turn our service back on, and got mad when she told him that she has a payment arrangement, because we weren't paying the full amount due. He was also eating with his mouth open while "helping" us. I would rather deal with a rabies infected badger than that rude man again. He probably bullied his way to his position of power. Or paid for his position as manager. If I could give a half star rating, I would.
If you want customer service or just phone service and signal in general look elsewhere. Worst service coverage I have ever experienced. Just go to verizon, I made a mistake switching and will be back with verizon immediately. To list every bad experience I have had with the company and the reps in the stores would take a day to write.
Jon was professional, kind and very knowledgeable on both apple and android phones. I asked many questions and he answered them all and gave me the info I was looking for!! Thanks for a pleasant experience!
Jonathan was so friendly and helpful and made the experience super easy for me getting my phone upgraded! Definitely a great location
Derek and his team have been very helpful with setting up our new service. He is extremely patient and knows his stuff! Wasn’t pushy and gave us everything we needed. Definitely recommend this location !!
We weren’t acknowledged at all, they helped people after us! Not only that we got the dirtiest looks from staff when we started talking our home language.
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Wireless provider offering cell phones, data plans, Internet devices & accessories.
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