place hero

7-Eleven

Pit stop for snacks, drinks & sundries

  • In-store shopping
7190 Simms St, Arvada, CO, 80004, United States
Open 24 hours
7-eleven.com
+17208980281

Hours

4a
6a
8a
10a
12p
2p
4p
6p
8p
10p
12a
2a
Saturday
Open 24 hours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours

Reviews

5
25%4
17%3
3%2
3%1
53%
2.6
36 reviews

Summary

"Good service, but line often gets a few people deep."

"I saw three employees on the counter, so no one should be cleaning on restrooms."

"Refused to let me purchase cigarettes and exchange a scratch ticket."

Jennifer Balkcom · almost 1 year ago

Good lord. Nice people, just don't use the car wash. I pulled up to the wash panel which instantly said "the wash is available enter now" 3 times in a row, which was confusing since I hadn't put my code in, but I pulled up to the door, which didn't open, then backed up to the panel to enter my code, then discovered that my receipt for gas showed a charge for the wash but no code. I called the phone number from Google maps 5 times and no one answered so I had to lock my car and leave it sitting in front of the wash to go inside and figure out what was happening. The woman said with a straight face "I don't jnow I haven't had this happen before" and printed the code and handed it to me. This is the 2nd of 3 times that I've had an issue with the car wash.

Owner's response · almost 1 year ago

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

Jenny F · almost 1 year ago

been going here since i was in 7th grade and now i’m in 11th. the staff is always very nice and i’ve never had a rude encounter besides about 2 years ago, but i’m pretty sure the guy doesn’t work there anymore. they have lots of selection and recently i’m going there to get mexican street style corn nuts, they’re amazing. this is my go to gas station and i just think everyone here deserves a raise and a perfectly good cooked cookie. all the staffs are absolute Gs.

Owner's response · almost 1 year ago

Thanks for sharing! Your local 7-Eleven store is so happy to hear that. See you on your next 7-Eleven run!

Shirley Richardson · more than 10 months ago

Super nice people working here, the manager is a very kind lady, cashiers are attentive and food was fresh and excellent. Bathrooms are clean and usable. Visited on 5-25-23 @ 1pm.

Owner's response · more than 10 months ago

Thank you for taking the time to leave this wonderful review! We're thrilled to hear that you had a great experience during your visit. We appreciate your kind words about our team's service, the quality of our food, and the cleanliness of our facilities.

Tamarae Ellis · 1 year ago

The staff at this 7-Eleven are amazing especially in the evenings. They are especially kind, pleasant, outgoing and helpful. They chat with everyone who is willing and have relationships with regulars. I will be back!

Owner's response · 1 year ago

Fantastic! That is the best news. Thank you for taking the time to share that with us. Your local 7-Eleven store can’t wait to see you again real soon!

Edgar Losev · almost 2 years ago

I've been going to this 7/11 for a while now. I've met plenty of workers who come and go. Everybody that works or has worked at this location is pretty tight. Terry's been there for a while and he's pretty chill. Some reviews say he's rude but many people are very sensitive these days which isn't surprising. The pumps do have problems at times but I usually just go inside and get whatever I need whether it's for work at whatever. Overall it's a decent corner 7/11 that isn't filled with homeless people begging for money on the sides.

Owner's response · almost 2 years ago

Thanks for sharing! Your local 7-Eleven store is so happy to hear that. The store hopes to provide you with a 5-star experience on your next visit!

Pete Baldwin · more than 1 year ago

Air doesn't work but it will charge you. 800 number for help just hangs up. Attendant knows about it but no one put a sign on it. They just don't care. Update - I clicked on the link below as requested. It is just another page to repeat all this information. I did and I have not heard any response from them. Don't be fooled by these bots responding to reviews. They're trying to fool you into thinking that they might do something about it. My one star review stands.

Owner's response · more than 1 year ago

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

Lord_Guy1027 · more than 2 years ago

This place is actually pretty good. Everyone in the afternoon is great.... except Terry. He's rude and seems to hate his job. He is nice to women though. I can't give enough praise to everyone else though. They're some great people and always keep the store clean and organized. Get rid of the on bad apple and this place would be 5 stars.

Owner's response · more than 2 years ago

This just made our day! Thanks so much for sharing. Hoping to nudge that next visit up to a 5 star!

Janenne Ainsworth · almost 5 years ago

I live right down the street from this location. Everyone has been extremely nice until today. The gentleman by the name of Chris has always been friendly until today. Refused to let me purchase cigarettes and exchange a scratch ticket. He told me to go to the 7eleven on Ward Road. He said i was rude to him previously and threw my money at him. He has me totally confused with someone else because we have always been friendly to each other. Would not allow the other cashier to wait on me. Every time i have gone in to this store Chris, has done nothing but complain about his job and how much he hates it. I understand you are in customer service and you deal with people all day, I am a very nice personable person and to be treated like this by someone that obviously is not a happy person to take it out on a customer will not be happening. I will NOT be returning and I have filed a complaint with corporate.

Bishnu Bhusal · 3 years ago

I know why this store has 2 stars. This is a horrible place. I bought gas and asked for restroom, they said it is wet. I saw three employees on the counter, so no one should be cleaning on restrooms. It was sure they didn’t want me to use restroom. Restroom is very essential for anybody. I suggest the 7-11 should take any action on it.

Owner's response · almost 3 years ago

Thanks for the review. Your local 7-Eleven store would like to hear your thoughts on how it can offer 5-star service. Let our customer care team know at [email protected].

Kelly Schuette · 5 years ago

If I could give it 0 stars I would! For starters, 7-11 is open 24 hours. It says so right here on Google. Then we pull up to the pump and get out to pump gas and the employee working tonight just shuts off the lights on us at 9:56pm. It's false advertising when advertising says you are open 24-7 365 days. Then it's rude to shut the lights off on a customer! I will NEVER come to this location again. I'll be sure everyone hears about it too. Maybe file a BBB complaint for false advertising.

Photos

About

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Prepared foods

Amenities

Toilets

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
SNAP/EBT
Credit cards

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