place hero

Kohl's

Retail mainstay for clothes & housewares

  • In-store pick-up
  • In-store shopping
4800 Milestone Ln, Castle Rock, CO, 80104, United States
Closing soon · 9 PM · Opens 9 AM Sun
kohls.com
+13038140525

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
9 AM - 9 PM
Sunday
9 AM - 8 PM
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 9 PM

Reviews

5
50%4
30%3
13%2
5%1
4%
4.2
684 reviews

Summary

"Home decor and kitchen supplies is top quality and towels are so soft."

"Satisfactory service with large selection and good sales."

"Great staff, inexpensive clothes on clearance have saved me so much $$$."

Michael Schrank · more than 9 months ago

The store was in the midst of many end of the season sales! Every rack was well organized and easy to browse through. I was able to find several items.

Owner's response · 9 months ago

Michael, we are glad to hear that the racks were organized and easy to browse through. Thanks for stopping in at the Castle Rock location.

Jan Barnett · more than 9 months ago

Great visit to Kohl's in Castle Rock! Brandee and Kim were very helpful and made our checkout process a breeze! They also made it fun if you can imagine that checking out can be fun. Great job, ladies! We will be back!!

Owner's response · more than 9 months ago

We're happy to hear you had a wonderful shopping experience at our Castle Rock store, Jan! We appreciate you taking the time to write this review to let us know how we're doing. We hope to see you again soon!

Tatiana Konkel · almost 1 year ago

I was looking for gifts during Christmas and after not much luck. Recently, I found some good deals and they have great coupons however, you must use them within the time frame. They take Amazon returns and they typically offer a 20% disc coupon on the the receipt otherwise they have very few employees and sometimes is hard to find help. Store is daily big. I found some really nice skirts / skorts for adults ladies that I always get good complements !

Owner's response · almost 1 year ago

Thank you very much for your feedback. We appreciate hearing from our customers.

Adria S · 1 year ago

Okay, the store itself is good. I like that they have so much for the entire family. I was able to find a pair of shoes at the last minute online for my daughter's recital, and I chose the pickup option. So when I got there, I went inside and double-checked where to find customer service for the pickup. So I walked back to customer service, and the girl working told me we wouldn't need to do all these extra steps if I went and got my items by myself in the first place. I didn't even know where to go since it was my first time. I just apologized, and she gave me some sort of ticket to bring back with my shoes. I ordered that i had to get from some bins. So when I got back to her, she did whatever she needed to do, and I thanked her. As I was walking away, she clearly said out loud as my back was turned away. "It shouldn't be that hard to understand," and she said some other things and was huffing about the issue. So I walked back and told her I could obviously hear her. She then proceeded to have an attitude about the situation, so I told her that it was my first time sorry you had to do something. Since there were no other customers in her line. My experience with her was terrible, and she was customer service. I had a better experience with the cashier. If you can't be kind, be quiet.

Owner's response · 1 year ago

We're sorry to hear this was your experience at our Castle Rock store, Adria. We'd like to bring this to the attention of the management team here - please send an email to [email protected] with your order number. We look forward to hearing from you.

Becca Algozzino · 11 months ago

We went in to purchase a wedding band and we're surprised that they had very little inventory of fine jewelry! Brandi was very attentive and helpful and we walked out with the perfect wedding band. It was very refreshing having such a friendly and helpful employee!

Owner's response · 11 months ago

Thanks for writing this review, Becca. We’re happy to hear that Brandi was helpful today and we’ve shared this with store leadership for review and praise!

Jay · 1 year ago

I'd prefer if the Military discount was all or nothing. Feeling an obligation to come back to collect the difference is agonizing. Actual location is great and staff are all 10/10.

Owner's response · 1 year ago

Thanks for the feedback, Jay. Your kind words have been shared with Castle Rock's store leadership for kudos and recognition. Visit us again soon!

Jon Duey · almost 1 year ago

I don't have great expectations from this place, Yet, I always find at least 1 good deal and friendly staff.

Leonard Schamberger · 10 months ago

The young lady at check out did an awesome job helping us get the best price for the product we were purchasing.

Owner's response · 10 months ago

Thanks for your feedback and stopping by! We'll be sure to pass this along to the store management team to share with the associate to keep up the great work.

Emily Eppers · more than 10 months ago

This location can't clean their bathrooms either after they close or before they open so I had a male cleaner walk into the women's bathroom he knew I was in to clean it while I was in there. Disgusting!!!

Owner's response · more than 10 months ago

Hi Emily. We are sorry to hear of your concern with the bathrooms at our Castle Rock location. We will be sure to share your review with our management team for review.

Humphrey Vives · 3 years ago

Visiting Kohl’s today was pleasant, didn’t find what I needed, but I did walk away purchasing something that was nice. I have to say, this store was very clean and well maintained with friendly customer service. I highly recommend this store for avid shoppers.

Owner's response · almost 4 years ago

Thank you for your review, we hope to see you again soon!

Photos

About

Chain department store offering a wide selection of clothing, accessories & homewares.

Service options

In-store pick-up
In-store shopping
Delivery

Highlights

Active military discounts

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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