Dollar General
Wide array of items at discount prices
- In-store pick-up
- In-store shopping
Hours
Reviews
Summary
"Good service, good people, low prices!!!!"
"No shopping cart, they were out of baskets and refused to hand the restroom key."
"Fun environment, nice staff, great selection"
It’s not very convenient when they’re not open when they’re supposed to be. 11am and there was a sign on the door saying they’re closed, it’s pretty often that this happens with this store in specific :/
I WAS going to this store about 3 times a week, I needed to use the restroom and found that they had restrooms that required keys. I asked the associate to use the restroom as a paying customer and she informed me that they do not have public restrooms in that store but don't have any posted signage, last time I checked with their square footage, as well as being a grocery store they need to maintain a public restroom. Or at the least have signage indicating otherwise. No problem , I have the number I need to call for the commerce city department of commerce. Between how dirty that store is kept and the rudeness of the employees I'm sure they will have plenty to inspect.
Better off going to family dollar for the service , can't even take there carts to the door . Or manager will try to fight you. Nor do they have bags to purchase to put your items in. Lines to the back of the store and no employees to be found for 10 minutes probably in the back doing drugs.
Not only is the store a gross mess with hazards that put both employees and customers at risk, everything is severely under stocked as well and I put in an online order 6 hours before picking up that just sat and waited on ‘received order’ for six whole hours until the time frame finally passed (while I was on the way…) and it auto cancelled. Nobody contacted me, I opted in for texts and got none, and in all that time I didn’t get any response. I walk in to just grab the items I needed off the shelf but half of it wasn’t in stock which may have been the reason that they cancelled my order (after 6 hours…) but they could’ve contacted me saying they didn’t have my needs in stock. Any communication would’ve been nice. Maybe understaffed, wish corporate would pay their employees enough to make people want to work there.
Store was messy, shelves were bare in some places, empty product wrappers from stolen goods on shelves, it was rough. Two workers were there, and neither bothered to greet me. I found most of what I needed, but not worth associate assistance. Very disappointing.
I am from New England and I think we’re very privileged in the sense that we have dollar generals legit in every town and their stores aren’t trashy like these ones over here. Unless you go to the ghetto of Hartford or Bridgeport or Springfield
The people who work here seem to have a lot of work to do, so they are busy doing their jobs, and checking out customers looks like it's only one of their jobs. They are always friendly and helpful whenever I go in there. Of course I try to have a good, friendly attitude, and ask reasonable questions. (I find being positive with people almost always gets good results.) So even if I have to look for them sometimes, the store isn't all that big, and it's easy to find them whenever they are not at the check out lanes.
This location really need a Ops Manager. I am happy to apply. Every time I come into the store the store things are all over the place. Depending on whos on shift is who will respond to the front. The end caps never get finished and somebody is not doing returns at the end of the night. For somebody who has been a manager of many retail stores walking into this one makes me want to clock in and fix something. The cashiers are rude and need some more training on customer service.
Since the remodel they stock alot more products, very organized shelves,reasonable prices,more product choices as well. They could use 2 cashiers most of the time,but the wait byline isn't usually too long. You are required to wear a face mask when shopping during this pandemic.
I like the convenience of the variety of items. But what keeps me from going back there is the items that are supposed to be on sale. Don't ever ring up on sale and the employees don't ever no what's on sale and don't get you anywhere arguing cause they tell you that they can't do anything about it. And I have told them several times that they need to put the lights on outside. And its always dark there. So I don't go there very often.
About
Bargain retail chain selling a range of household goods, groceries, beauty products & more.
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