Walgreens
Prescriptions plus health & beauty items
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"A smaller location, with family like staff and speedy service."
"Not enough employees to complete basic tasks like checking people out"
"There are plenty of other nearby options, so we’ve take our money elsewhere."
Please PLEASE do not trust this pharmacy with your health as well as your families! I Can not believe the amount of unprofessionalism I have experienced at this location. The employees are rude and genuinely do not care about their jobs from the pharmacist, pharmacy techs, as well as the assistant manager Kristin. I have had to show up on numerous occasions asking about my prescription and no one knows anything about it or they don’t have it in the system. It’s been over a week and nothing. The store manager Chelsea will not call back when stated leaving to wonder what is going on. Every employee has an excuse for everything, no accountability. The amount of medical negligence this pharmacy has shown is very concerning. When I asked the assistant manager Kristen for corporates number she stated she does not know it and doesn’t have access to that information and I need to find it myself. Please save yourself the headache and go to another pharmacy it’s worth the drive. This pharmacy should not be open they do not know what they’re doing.
THE ABSOLUTE WORST PHARMACY EVER! I have never been treated so poorly by a pharmacy - was interrupted multiple times while trying to explain a situation (the pharmacy screwed up) and had to even ask twice if I could finish my sentence. Once I did, I was abruptly told "it will be ready by 2pm." Prior to finally getting an actual person on the phone AT this actual pharmacy, I sat on hold twice a total of 40 minutes. It wasn't until I spoke to the store manager that the pharmacy actually took my call. I stopped using this pharmacy over two years ago for many reasons, and thought I could give them a try again, BOY WAS I WRONG. This Walgreens is a disgrace - they should just close if they can't even speak to customers in a respectful way.
Can’t do it one more minute. I’m done! Another month left six days after doc sent my blood pressure meds through and once again I am left with high pressure and no meds. They said another company filling and told me to come back Monday. I came back Monday and still no meds. Got in my car called and moved my meds to Safeway. Over it. Been 20 years with Walgreens. I have never had so many problems ever! It ends today . Terrible!! Some lady told me if I wanted to call another Walgreens I could check if they had a few pills to “ get me by” until it was filled? Said they did not have any . I asked if she could call for me to figure out how I could have a few pills so I wasn’t without high blood pressure meds and sick until filled . She said no. Last month they “ lost” my meds and same thing! At least lady back there last month knew me and helped to get me a few till they “ found” where my blood pressure meds were a week later! Now she even quit . Please find somewhere else to go!!!! Not worth your health. My friends never have these problems. They do not go to Walgreens. I do have to say the Walgreens in castlerock is fantastic !!! Never had problems there and so nice.
The worst walgreens pharmacy ever. My prescriptions were called in four hours ago I came thirty miles one direction to pick them up and now they tell me they are still not ready and I must wait another half hour to forty minutes. This is so unfair, And what if a person had an insulin emergency and needed their medication?. This pharmacy is the worst ever and I would not recommend it to anyone.
Transferring my prescriptions away from here as soon as possible. Every interaction I've had with this pharmacy has left me feeling like I'm a problem. Absolutely frustrating dealing with anyone, in person or on the phone (if happen to get through and they don't just hang up on you) I've been contacted and told my meds were ready for pick up and still had to wander around the store for 45 mins waiting for them to be ready. I've gotten many mixed messages from. Them and never know what to believe. Save yourself some time and lots of frustration and go to another pharmacy- maybe you'll be treated kindly and with respect.. something you'd be lucky to find at this location. These people do not enjoy their jobs at all, and it shows.
0 Stars if it was an option. Stay away, even if it's a longer drive!!!! Important prescription for my daughter sent over at 1030am. Called store at 1130 and told it would be ready in 30 mins. Showed up an hour later at 1230 and they hadn't started it. Was told the number is for call center, not the pharmacy team. Then told to come back in an hour. Showed up 3 hours later at 330 and script still not started and Told to come back in an hour. Ya, taking the prescription somewhere else. No wonder they have a 1.8 rating....
If you could do negative stars I would. I don’t understand the level of complete incompetence in the pharmacy- I just tried to pick up anti-nausea medication for my child who cannot keep liquids down for the last 12 hours and they had me go through a 30 minute updating process and then said it wasn’t ready and to come back in an hour. I then got a text saying it would be ready tomorrow, so I called back and they could not find a record of the prescription on her file. So then they transferred me- TO A DIFFERENT Walgreens who was equally confused but luckily competent and helpful. He transferred my prescriptions there and I’m going to get them now- thank you Stroh Ranch Walgreens!
Worst pharmacy experience you can possibly have. They not only have given me the wrong prescription on 2 separate occasions but they are now shorting me on my prescriptions by several pills. Every time I try to fill it's hassle because they don't seem to know how to work their own system. On top of it, they are the most incompetent and rude people to work with. Avoid this location at all costs they don't deserve your business. Quite frankly surprised they haven't been hit with a lawsuit as dishing out the wrong prescriptions can have serious consequences. If I could give less than a 1 star I would. Also, where are the rest of my scripts? In their pockets? Utterly disgraceful.
If you enjoy stubbing your baby toe on a piece of furniture, than this pharmacy is for you. If you enjoy throwing up for days on end, than this pharmacy is for you. If you enjoy passing a kidney stone, than this pharmacy is for you. Pure torture every time I go there. You would think I would learn. Save yourself the pure torture and go anywhere but here. They need a MAJOR overhaul.
Should be shut down immediately for malpractice, clinical and managerial incompetence, neglect and abuse. Have consistently put our daughter’s health and safety in jeopardy. Have cost us, our providers and other Walgreens pharmacies endless hours of fruitless runaround. Staff and pharmacist contentious, refuse to accept accountability or responsibility for errors, will not facilitate problem solving, will not coordinate with others Walgreens pharmacies to obtain prescriptions. Are rude in front of other customers. and right-fight. SEVERAL of our providers and doctors refuse to send them prescriptions due to their incompetence. We will not use ANY Walgreens location until the organization demonstrates they can correct this store’s issues.
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Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
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