Hours
Reviews
Summary
"This place is understaffed and needs more customer service agents."
"There’s a sign on the air machine saying it doesn’t take credit, coin only."
"Not open till midnight."
There’s a sign on the air machine saying it doesn’t take credit, coin only. It ate my change, didn’t work, and the woman behind the counter refused to refund my money - she apparently knew that it was completely broken already.
We hear you, Haley. You're right, everything should be running smoothly at our locations. We'll have our regional team reach out to the owner so they can look into any maintenance requirements for their pumps. We appreciate you letting us know. - Sinclair
Not open till midnight. Fix your hours smh
Thanks for reaching out, Ryan. Any changes or updates to operating schedule should immediately be available on all available platforms. We understand your frustration and will look into your feedback. Thank you. - Sinclair
Had to walk out due to the kid behind the register was too busy on the phone in the back office to notice there was customers! Won't be back!
Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience at a Sinclair location. Our goal is to provide positive customer service each and every time. We will reach out to the station owner and make sure they are aware of what occurred so they can work with their staff to address. We hope you'll give us another chance. Thank you - Sinclair
Interesting that I am here 5 mins till close and the doors are locked if your going to be open till 9 be open till 9 won't ever visit here again and I used to come ever day
Thank you for reaching out to us, (customer name). We apologize for the inconvenience you experienced. We will work with the location owner to verify posted hours and make updates as needed. -Sinclair
Just stopped and got gas and 3 out of 4 security tags on the credit card machine are broken or missing completely.
This is all very concerning to hear, Frank. A well-maintained store and working equipment should always be part of your experience. We're having our regional team reach out to the location owner to address these cleanliness and equipment issues. - Sinclair
This place is understaffed and needs more customer service agents.
We're sorry to hear that, Noora. Our aim is to always deliver a quality customer service experience. We will make sure the station owner is aware of your experience so they can work to provide better service in the future. –Sinclair
No SOAP in either bathroom!?!
We're sorry to hear this, Adeline. We'd love to learn more about your recent experience so that we can step up our game. Please reach out to us at [email protected] with any additional feedback or suggestions. Thank you. - Sinclair
They have gas and stuff
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