Hours
Reviews
Summary
"Food is fresh in the deli, shelves are well stocked and staff is friendly."
"This location has good service and great prices!"
"Otherwise, great parking, clean restrooms, Starbucks, large organics selection."
The lady Collen that works in the customer service counter is very rude i stood in line at 6:50 pm waiting for custamer service after i wanted it was my turn at 6:55 pm she informed me that she already closed when i stood in line even tho she is suppose to close at 7 . My father works with safeway managment in the plants on i70 i know this is not the way safeway does things review your tapes people are leaving whenever they want whats the point of having times posted . 0/5 stars COLLEN needs to be retrained and taught some custamer service and people skills very poor interaction . I guess ill go to king soopers to give them my business
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Please accept our apologies for the unsatisfactory customer service you received. We want to provide everyone with the best customer service at all times. Your comments will be directed to our Store Director for review. If you would like to be personally contacted regarding your experience, please visit us on our site or Contact Us page. Have a great rest of the weekend.
I got in trouble for shucking 2 ears of corn and leaving the peels behind because no trash can was provided. The worker wasn't happy with me. The self checkout stopped working and wanted assistance for mine and 2 other registers. No one was around. We all waited and waited. The potatoes on sale were out of stock. The nice lady at customer service substituted them. That made the other stuff all better.
Thanks for the honest review regarding our store and employees! We definitely appreciate hearing about the lady that was able to help you with the potatoes, as well as the speed of service you had while checking out and the experience with the corn. We have shared all the feedback and nice compliments with the appropriate department within our company. It's important to us that our customers are more than satisfied, and we'd like to get in touch with you, please visit our site to chat with us or use our CONTACT US page, so they can reach out to you. We appreciate the feedback you gave. Thank you for your precious time.
I have never been more humiliated in my life. I spend at least $12-$1500 monthly at Safeway on Havana. I went to the meat section and asked for salmon. The lady behind the counter told me I could not take it into my possession. She had to walk it to the front because it was too expensive. From this day forward, I will not shop at Safeway again. Not to mention, last week, I bought $55 worth of catfish. They said nothing to me about walking my fish to the front.
Hey Sarina. This is certainly concerning to hear, and we apologize for any frustration or inconvenience caused by this. Please know we have shared your experience with our Management Team for further review. If you would like to speak with someone personally, or if there is ever anything else, please don't hesitate to chat with us on the Contact Us page on our website. We look forward to improving your shopping experience!
The store and products are great. However Michael is so disrespectful and rude! He was at the customer service desk last Sunday, we needed help with some coupons. He waved his hands in front of our faces and said go get back in line, I can't help you at this desk. Then the cashier told us to go back to customer service. Not a happy experience.
Thank you for your feedback. Please accept our apologies for the unsatisfactory customer service you received. We want to provide everyone with the best customer service at all times. Your comments will be directed to our Store Director for review. If you would like to be personally contacted regarding your experience, please visit us on our site or Contact Us page.
I was searching high and low for the king crab that was on sale. I called the store and spoke to the seafood dept. Talk about a great experience. They were so helpful. All the other stores were out, but they got me what I needed quickly and with the best attitude.
I received quick service from this location! They were courteous and professional. The review of my car diagnostic was thorough and informative. Thank you to the Jiffy Lube team working April 13th!
We couldn't find everything we were looking for then we had trouble multiple times at checkout. I informed the cashier about the reward card, she ignored it. At the end, she had to void it all out and re-ring it up because she messed up. Then I still had to go to customer service desk for a refund because she messed up again. I plan on traveling the extra 2-3 miles for a different safeway.
Hello, Desire. We're very sorry to hear that this associate wasn't very professional or friendly during your visit, and we assure you that this is not an accurate reflection of our customer service standards. We'd like the chance to have the store director reach out to you personally on this issue, if you could please chat with us on the contact us section of our website to let us know how they may best reach you. We hope to hear from you soon.
The store at Yale & Monaco cannot scan your code from your phone for digital sale items!! This is a big problem... No telling how many people have not gotten the advertised sale price on items and wound up paying full price or have left items behind because of this. The. Person at the self check station does have the capability to scan your phone but it is difficult to get them to do it. They say goto a regular line to scan the digital item but when there's Only one person checking in a regular line, that line is very long馃槪. And this store is always VERY low on baskets to shop put groceries in馃槥
It was okay. The store was nice and very well stocked. I did find prices 10% or so higher then average. I would easily shop there again for select items.
This is the worst Safeway I鈥檝e ever been to! The security followed my sisters through the store and then followed my family out to the car just to ask for a receipt. We were the only ones asked too! When asked if he was discriminating he just walked away! Why didn鈥檛 he ask for a receipt after we paid? Why wait till we got to the parking lot RACISM!!!
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Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.
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