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"Great customer service, helpful staff and lots of selection at decent prices."
"This place needs to hire more staff so the customers don’t suffer."
"The remodel is really nice I like the 🍣 sushi and fried chicken 🐔."
This store continues to get worse. There is always the rude/creepy employee they keep on self check. They never have baskets to shop with. The carts are left in the lot(pictured) , better grab one there if ya need it. It gets better, nice remodel. Security gate at the entry and a rented Barney Fife staring at shoppers really adds to the experience. Finally, paying premium prices AND always having to check out & bag myself is always great fun. God forbid they open a register. This is what happens when you let Kroger have a monopoly in Denver.
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I have been to some big King Sooners in my time, but none of them have ever been as big as this store. It is not just large, not just sizable. It is collosal, enormous, monumental and mammoth, it is gigantic and grandiose. It is... well, Brobdingnagian. That's a word for "big" that's related to Jonathan Swift's "Gulliver's Travels." We all remember the part of the travels where Gulliver meets the Lilliputians, the teeny tiny people, but many of us forget the people of Brobdingnagian, who are giants compared to Gulliver. This King Soopers is like that! Brobdingnagian! Oh, it also has a wide selection of goods and groceries, and the staff members have all been unfailingly polite and nice whenever I have visited.
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It's like every other underwhelming, overpriced supermarket ever invented. Grouchy people, terrible produce. Slightly better selection and sale prices than Safeway, not that it's enough to make up for it. Nothing makes me miss HEB more than having to pretend this place is an acceptable alternative.
Items are consistently mislabeled as being cheaper than they are at checkout, items aren’t labeled correctly on shelves, and the items are in the wrong aisles. Lotion in cold and flu section, for example. I end up wandering around stressed out because I can’t find the thing I’m looking for. Your wasting peoples time. Boxes and products all over the floor. Self checkouts constantly acting up. The old lady at the only checkout today was the final nail in the coffin. She harassed me and my husband while attempting to purchase alcohol saying she needed both of our IDs, then she proceeded to purposely mess up the card machine causing a scene, she spoke to us like we were children being reprimanded for what??? Every single time I’ve shopped here my husband and I end up stressed and arguing. To make matters worse, there’s gates and security policing the customers, literally assuming us all to be criminals that need watched. Never shopping here again and you shouldn’t either. Places like this NEED boycotted. I didn’t find the size of the store “Brobdingnagian”. Screw local guides. Stay away from here.
Horrible experience. The ID policy for groups is hypocritical or at least the woman in self checkout is. My boyfriend was making an alcoholic purchase and since I forgot my wallet I stood away from him as he made the purchase but since he acknowledged me she asked for my ID even tho I was not near him or handling the alcohol. She then refused to sell to us. Right after this a group of four girls who where all scanning items together were purchasing wine and she only cared about one of their IDs. I understand you have a policy but why only enforce when you feel like it? Even when I have my ID I’ve never been ask to show it as we checkout.
My favorite grocery store. Staff is friendly. Produce is always fresh and far better than other stores. Tons of self checkout. Clean and plenty of parking and helpful workers
While in your store on 6-16, we were checked out by your cashier Kate H. While I am not writing this to get her in trouble, she does need some guidance on what is appropriate. While asking where to get a reusable bag to purchase she made derogatory comments stating that , "Well, you people voted for it.Welcome to California." We, Colorado natives by the way, ignored this small and rude statement, but when I returned with the bag that happened to be one you are selling with love, peace, and pride on it, she rolled her eyes, grunted, and mumbled something under her breath. Perhaps she just had a bad day, or perhaps she is a hateful bigot. Either way, someone needs to let her know that she is in customer service and to keep her negative comments to herself. We will never shop in your store again if this is an acceptable way for your employees to treat people. If I don't hear from you within a few days with an apology, I will take this to your corporate headquarters. Thank you.
We visit this store every week and have always found good deals compared to other grocery stores. The staffs at the counters are cordial and very helpful
Had the WORST experience here, my digital coupon didn't work!! I asked Lynette the cashier and she was extremely rude. I forgot my phone at home so I couldn't prove I had the coupon. Instead of giving me the coupon the cashier refused to sell me the sauce. I have never been treated like this. The worst thing is the cashier was rude and yelled at my mother who is battling cancer. I asked why she was so cranky and had such bad customer service, her reply to me was to shop at wal-mart!!! This was a horrible and traumatic experience and I will NEVER shop at this king soopers again
I don't know what kind of sick thrill they get out of charge 3.99 a gallon for midgrade gas right now. Their low grade gas is like 3.39. They are clearly taking advantage of the times to charge way too much.
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