Safeway

I'm very disappointed cuz I believed in the company of Safeway but their true colors show I'm on fresh pass and they haven't had a delivery working in 6 months. They keep leading me on. They say IT will get back to me another month goes by a supervisor. Will get back to me another month goes by the lady behind the phone. Will get back to me but no response and do to my budget. I only get deliveries once a month so I call every month to see what's going on and this month they said too bad deal with it. You get what you get and you don't throw a fit. Why paid for a full year of service? So instead of getting ripped off I have to go to another company because I refuse to be a victim. I hope everybody else is doing fine, but if you're not, don't be victimized by Safeway

Went to the Deli to order a family bucket as i usually do and made the mistake of not looking at the quality of the food (got off work and just was in a rush to eat) got home and every peace of chicken was old and chewy and the potato wedges were also old! One of the managers was in the back of kitchen worrying about who knows what when he should have been checking the quality of the food being served. Extremely disappointed as the bucket is one of my favorite meals. As long as the deli is open, all food that is going to be sold should be taken care of.

The people here are friendly, and helpful, but you have to pay close attention while checking out! I hit up the company website, clicked on the digital discounts, and headed out to the store. By chance every item on my list had a discount attached to it, but after entering the membership number, and scanning none of the items was discounted. NOT ONE! So instead of asking the attendant to fix every item, which, regretfully, is the normal routine. I left the groceries there (sorry), and went to a different Safeway, and low and behold after re-shopping for the exact same items ALL the items were discounted! I’m not saying this was intentional, but the changes are supposed to go into effect on Wednesday, and this was on a Friday! You can try to chalk this up to someone forgetting to make the changes, or a “computer glitch”, but when it goes from happening once in a while, to every visit, and then literally everything you try to buy? It makes one wonder if this is really individual negligence, or intentional. 😕

I am never not disappointed when I give Safeway delivery another chance. They are chronically out of stock. How can you be out of something your own deli makes? Or any type of canned chili? It's just too unreliable to be useful. Now I have to either drive to King Soopers or order delivery from them, which is actually cheaper anyways.

I go in to get a few things and because of this California traffic that Colorado has to deal with I had to use the restroom. God forbid a human has to. They have a security code that forbids you from using their facilities. 👎👎👎

Not 1 cart available in the whole store ,the last 3 times my son and I tried to get groceries. No one makes eye contact, and only 1 lane open in checkout. Weird!

Hello...we went to safeway today. We did self check out. When we walked out..I read the receipt the grapes was too expensive. I went back trying to return the grapes. But no one was there.i asked the tall skinny blonde hair kind of curly that working at self check out : is the someone to help me at customer service because I need to return something? He said : we are kind of sort stuff today. No one will be there until 11 am. Then I said : so is that mean I have to wait until 11? He said : it's pretty much is. You didn't hear what I said. Wow wow When I heard that I got so mad . Then I said to him..u know what sir...you are so rude. And he just ignoring me. So finally some one came to help me at customer service. And I told her what was happened. HE CAME TO ME AND STARTED ARGUING WITH ME HE STARTED DEFENDING HIMSELF. THE LADY AT THE CUSTOMER SERVICE DIDN'T DO ANYTHING EXCEPT RETURN MY MONEY BACK . WATCHING US ARGUING. NOT SAY ANYTHING TO HIM AT ALL. AND THE END AT LEAST SHE SAID SORRY FOR WHAT HAPPENED. EVEN THOUGH SAFEWAY DON'T HAVE ENOUGH PEOPLE THAT DAY. HE COULD SAY..LET SEE WHAT I CAN DO FOR YOU. I BELIEVE THAT SOUNDS BETTER THAN YOU DIDN'T HEAR WHAT I SAID. I'M NOT EVEN KNOW WHERE THE STORE MANAGER IS AT THAT TIME. IT'S REALLY POOR CUSTOMER SERVICE ..NO MANNER AT ALL.

Great place to get grocery, no bad employees, all 100% awesome

I went to this location just before closing time and needed a cake from the bakery. One of the employees Mason was kind enough to help me. I really appreciateed it!

Would be fine stars, the staff are great, the store is good. But the prices keep going up... And I'll audition, there are several items, they struggle to keep in stock, and, or, stock enough, of... 🤷🤦 Beyond those two things. This store is fantastic!