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Victoria's Secret & PINK by Victoria's Secret

Women's lingerie, sleepwear & more

  • In-store shopping
14584 Orchard Pkwy #200, Westminster, CO, 80023, United States
Closed 路 Opens at 10 AM
victoriassecret.com
+13032807116

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
11 AM - 6 PM
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM

Reviews

5
56%4
20%3
11%2
5%1
9%
4.1
465 reviews

Summary

"Busy lines, took long, but the selection is good and the service was great."

"The cashier asked the manager if they could give me the sale price."

"Maria helped me out here I got every thing I needed and some lol great deals!"

Jennalmost 9 months ago

I agree with the other reviews about the lack of customer service here!! When we walked in, there was 4 employees folding clothes all at the same table. Not one person said hi. Just looked at us. I went straight to the bras and not one person tried to offer me help for the 20 minutes we were in there. When I went to look for someone- no where to be found! I was hoping to try a few on and it looked like fitting rooms were closed. There was blue tape all over the fitting rooms entrance?? Who knows because, again, no one to ask! I felt very unappreciated and unwanted. I left and will never purchase from this VS again.

Melissa Fabricius9 months ago

Only gets 2 stars because of how the employees decided they wanted to profile my children and I. Sure I may be alternative but that is no reason to profile me and is very much so NOT ok to do to my children. I ended up not purchasing for this reason and will never come back.

Beth Martinez1 year ago

If I could give negative stars I would. Customer service is dead. Workers are off brand, unprofessional, and clueless. I will no longer be shopping at VS. workers are not friendly, they do not want to help, and annoyed doing their job. Do better! Maybe some training and hiring the right people would be the first step.

Rachel Schorzman1 year ago

Got measured for a bra. I found a bra I liked in that size along with a handful of others. Went into the fitting room and I was falling out of the bra. So I asked the lady what the next half Step Up would be and she told me but did not offer to go and get the new suggested size. And had an attitude like she absolutely hated working. So I got redressed walked over to where the bras were and then got told after trying to find somebody that they don't even carry triple D in stock. So I tried on a few more bras with none of them actually fitting great. I got frustrated walked out went to Macy's and found something that is super comfortable for a third of the price within 5 minutes.

Amber Donovan10 months ago

Very clean and nicely organized. Some places can get really chaotic but they do a good job here. Helpful and friendly employees.

Christina Morales1 year ago

This store has no customer service. The staff is unprofessional and the shopping experience is not pleasant. I went in to return a website order and the girl running the front counter was chewing gum and it was hanging out of her mouth when she was talking to me. She whispered and I could not hear her and she got annoyed when I told her to speak up. She said she was sick and completely rude. I told the manager and she is not any better. This store needs work in customer service and professional development.

Josiah Gutierrez1 year ago

My girlfriend and I have been shopping here for about 30 minutes and none of the workers have approached us. They鈥檝e looked our way. Just really weird vibes. I would avoid this place.

Bremore than 1 year ago

Employees were beyond rude was being ignored since the moment we walked they were to busy talking to each other then dealing with customers. Felt like a inconvenience when asking for assistance then got the bare minimum for help. On top of that the store was disgusting fitting room had stains trash and crumbs all over and the drawers that had different size bras and underwear were so cluttered couldn鈥檛 even shut them once opened and goodluck trying to find the right size in the right spot.

Samantha Lucero11 months ago

I love this store and everything was up to 75% off馃

Tina Flowers1 year ago

Staff was friendly need more bras with out so much h padding.

Photos

About

Chain retailer known for housebrand women鈥檚 lingerie, plus pajamas, loungewear & beauty products.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Women's clothing

Amenities

Wi-Fi
Wi-Fi

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

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