We Fix It Phone Repair

Not to brag, BUT today I had the pleasure of getting to work with Miss Amelia. I will never have a more honest , hardworking , educated associate help me with ANYTHING and you will never have a more PERFECT associate. Hold me to it! Honesty PERFECT. Okay; to brag. :)

Malcolm was awesome today in replacing Gary's cell phone battery. Highly recommend their services! Thank you Malcolm!!!

Walked in to find out some information about having my galaxy screen repaired and was not greeted by anyone. Atmosphere was pretty dismissive and not receptive at all. I will add that two other customers were being waited on but I didn't even receive an acknowledgment. It was almost like in was invisible to them and it was projected in an intentional manner. Won't be back.

Went in for a screen repair. Made a quick 11am online appointment. Went in, dropped off phone with friendly staff. Was told technician wouldn't be in the store for another hour, but was assured the repair would be completed by 2pm. Recieved a call at 1:50pm stating the phone was ready. Went in to pick it up, and noticed the phone back had been broken during the screen repair. The technician said he would repair it for free, but didn't have a matching color. No big deal. Back repair took another hour and a half, while I waited. Phone is all good now.

Batteries Plus is AWESOME!! They are friendly and professional, and they fixed the screen on my phone in one hour! I have used Batteries Plus for years now to repair my phones and my childrens’ phones, and I will never go anywhere else. The price is extremely reasonable, and you cannot beat the service you get there. If you have shattered your phone (and who hasn’t!) go into Batteries Plus!

The customer service representatives there are excellent. I just wish the tech would have told me that my phone was not going to be able to be fully repaired, just based off of how bad I damaged it. The brand new screen was placed on it, but did not lay flat/flush, like it is supposed to, and the screen then cracked a week later.

I needed my iPhone screen replaced after being shattered. Timeliness was fantastic. They took phone and had new screen on in an hour as promised. Very appreciative for their customer service. Unfortunately, it was disappointing because screen that was used for replacement had quite a few scratches. Wouldn’t recommend

I paid $280 to get my iphone screen repaired here, walked out of the shop when it was finished (Feb 2020) and have had problems ever since. 50% of the time I cannot answer calls dues to the swipe button not aligning properly, screen would no even light up periodically, functions just seemed to shift. If i tried to touch a name to call, it would chose the name 3 names down from where I touch, etc. I called to see if I could have my screen replaced since I have had all of these issues and paid a pretty penny to fix them, they said they do no offer warranty and I am out of luck. BEWARE!!!!

I scheduled an appointment which I assumed meant I would actually receive service at the time of the appointment. Instead, all it was was a drop off time. I had to make a second trip for pick up. Then, I was told not to turn the phone off until it reached a 100% charge. I turned on the phone, and it went dead before I could get to my car... So, I walked back into the store to be told it wasn't a problem, just charge it.... Seems contradictory if you're not to tun it off until fully charged, except when it goes dead on premises.

Wow, incredibly rude staff. I called about having the glass on my Samsung galaxy s8+ replaced. Just the glass is cracked, not the actual screen. The guy I spoke to quoted me over $250 for a whole screen replacement. I reiterated it I only needed the glass front and he tells me that they can't do that and it only comes as a whole unit. That's BS as I've had just the glass replaced before at a different location When I told him this, he promptly hung up on me. Extremely unprofessional and rude. So not recommend at all! Obviously they don't know what they are talking about.