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Summary
"Great service, awesome selection of glasses"
"All in all, this was a welcome experience in quality customer service."
"Got the glasses ordered-- so relieved! - then got home to find my lost glasses."
Very happy with the services I received from begging to end! My optometrist was excellent, front desk staff, and the customer service technician that helped me choose new eye glasses were all knowledgeable and friendly. So happy to have found this Pearle Vision location for my husband and I.
Thank you Wendy! So glad we were able to help.
From checkin through the exam to purchase of glasses for myself and my wife, we were treated with a full on professional approach! We can't recommend Loveland Pearle vision any higher. 10 star treatment and service.
Thank you so much for sharing your experience and the shout out to our amazing staff ! we look forward to helping you both in future visits.
I've been going to this location for annual exams for a few years now and switched my son over to them as well. Every member of the staff here has been wonderful. They're all patient, friendly and on top of what they're doing. The front desk staff is always helpful and kind. We've seen Dr. Colvin, Dr. Sturm and Dr. Phan and they are all great. Troy has patiently helped us with new glasses a couple of times. The online scheduling is very convenient and they have good availability.
Thank you Emily! So glad we were able to help.
Needed repair of my nose pad on my Oakley prescription glasses. Not a current customer. I stopped hoping to have someone repair the nose pad expecting to pay for this service. The receptionist was wonderful. Took the glasses replaced both nose pads within 5 minutes and gave them back to me at no cost with a friendly smile. I highly recommend Pearle Vision at this location because of their 1st class customer service with a smile. Thank you!!
thank you so much Larry! It was our pleasure to help. Stop in any time !
Pearle Vision in Loveland is wonderful! My daughter broke her glasses at school today and they were able to get us in same day for a quick repair so she could wear them for her performance. Mike was very nice and efficient. Thanks again Mike for saving the day!
Thank you for the wonderful review. Always happy to help !
We had a fantastic experience with Pearl Vision, after several unpleasant visits with our last eye doctor. They made everything simple, were extremely friendly, and were priced extremely fairly.
Thank you Ryanne! So happy we were able to help.
I am from KY and needed a contact lens replacement to make the trip home. The staff was friendly and very accommodating, even giving me a free lens!! Thank you for your help!
Hello Maggi, so glad we were able to help in this situation. Thank you for the kind words.
I was waiting for my friend to have an eye test. I asked Mike at the front desk if he could repair a pair of glasses even though I did not purchase them here. He gladly took my glasses and put in a good screw. Didn't even charge me. I am so happy to not have the wire holding my glasses together. Thank you Mike.
Thank you so much Robin for the nice review and the personal shout out for Mike ! We appreciate you and are always happy to help .
We've been coming to this location for years and have always had excellent experiences. We recently had to bring in a pair that had broken and Mike was super helpful, got us in and out in minutes and everything works great again. Thank you!
Thank you for the awesome review of our business and the personal shout out for Mike ! We are always happy to help.
My father had a stroke last week, and was admitted to the hospital in Loveland. When he was air lifted to the hospital, his glasses were left behind at the ER. It was going to be about a 6 hour trip to drive to the hospital he came from and get his glasses. He was feeling very upset that he couldn't see, so we called and had his regular Optometrist to send his Rx to Pearle Vision in Loveland. There were able to fill a single vision pair of glasses for him same day. The staff was very friendly and accommodating. This really made a big difference for my dad. He lite up when he put them on, and could see things a little clearer. Thank you for helping us through a difficult situation!
Thank you Carrie for sharing your dad’s story …. So glad that we could help !
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