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Sherwin-Williams Paint Store

Retailer for paint, stains & supplies

  • Kerbside pickup
  • Delivery
  • In-store shopping
552 S Chambers Rd, Aurora, CO, 80017, United States
Closed 路 Opens at 7 AM Tue
sherwin-williams.com
+13033375412

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
8 AM - 5 PM
Sunday
10 AM - 4 PM

Reviews

5
59%4
16%3
5%2
5%1
15%
4
111 reviews

Summary

"Excellent service, answered all my questions and the paint quality is top tier"

"The wait is ridiculous and the experience is generally poor."

"Very appreciative of the respect shown by the staff in the Aurora location."

T Cookalmost 2 years ago

Fortunately the ladies were able to locate my order from 5 years ago. This location is very clean and organized. Totally delighted when the manager assisted me getting the paint to my car. Thank you ladies for Excellent customer service.

Owner's responsealmost 2 years ago

Hi T, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Ariel Lea1 year ago

Not sure how the store stays in business. I would much rather do business with Home Depot and use Behr products. Every time I have been in the store, there is no customer service they have refused to shake my paint cans saying that my paint is old and I need to buy a fresh can. They do not sell or offer sample or touchup small paint cans you are stuck spending $50 for an entire gallon if you want to do a small touchup.

Owner's response1 year ago

Hi Ariel, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Tik. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.

Jessica Herrera1 year ago

As someone who knows nothing about paint, I went in the store feeling very intimidated. However, the store manager Kym, made me feel so welcomed and took her time to patiently walk me through the whole process. I鈥檓 so happy to see female employees, especially in management, in a place where I thought it would be male dominated. The store was very organized and I really enjoyed my experience. Definitely will be coming back. A big thank you to Kym who made my first Sherwin Williams experience a great one!

Owner's response1 year ago

Hi Jessica, Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.

isaac ramirezalmost 1 year ago

Love the store and everyone is nice, But the big white blonde lady is rude, you can just walk in and she gives additude right away super annoying hate when she's there

Owner's responsealmost 1 year ago

Hi Isaac, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Extensive training is administered to all staff, who we hold to a very high standard. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti. Please include your store location, if applicable, when reaching out. Thank you and again we apologize for this situation. Sincerely, T.H., SW Customer Service Rep.

Richard Rast1 year ago

Went in to get color matched paint for some repairs. Store staff were helpful, quick and color match was perfect. Highly recommend

Owner's response1 year ago

Hi Richard, Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.

Colorado Paint & Roof Master LLC1 year ago

Aaron went above and beyond for us today. What a great example of quality customer service. 5 star experience!

Owner's response1 year ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Gladys Martinez2 years ago

This location is pretty spot on clean ! Including restroom. Employees are on top of it ! ( store was organized and shelves stocked up) I would like to say thank you to Rafa ! He was amazing very informative and he did a awesome color match for me today 馃憤

Owner's response2 years ago

Hi Gladys, Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Kathleen Castromore than 1 year ago

The staff was extremely patient with me as I tried to find just the right color. The store is very nice and had everything I needed.

Owner's responsemore than 1 year ago

Hi Kathleen, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Oke Jakarta5 years ago

Basing this 5 star review on Colby. Above and beyond Customer Service! As it turned out, no matter how he tried we couldn't get all the paint we needed at the sale price. But he was very professional, courteous, polite, knowledgeable.

Owner's response5 years ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Fuyu nekoalmost 4 years ago

Terrible experience. Not only is the people working there littlr knowledgeable, the wait os long and they often make mistakes or forget to shake their tinted products. No th worst part would be their store manager. The self centered rude condescending stuck up personality that he displays with dealing with customers is in my opinion the worst part of this sherwin williams. But i am glad i do not have to call them or do business with them anymore, im taking my money to another sherwin williams location.

Owner's responsealmost 4 years ago

Hi Fuyu, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.

Photos

About

Retail location for a painting supplies manufacturer of both interior & exterior products.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Service guarantee

Planning

Quick visit

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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