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Sherwin-Williams Paint Store

Retailer for paint, stains & supplies

  • Kerbside pickup
  • Delivery
  • In-store shopping
1265 Sergeant Jon Stiles Dr J, Highlands Ranch, CO, 80129, United States
Open · Closes at 6 PM
sherwin-williams.com
+13037915660

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Friday
7 AM - 6 PM
Saturday
8 AM - 5 PM
Sunday
10 AM - 4 PM
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM

Reviews

5
73%4
8%3
3%2
6%1
10%
4.3
88 reviews

Summary

"Close and convenient with good products and quality and great staff."

"The manager and assistant gave us extraordinary customer service."

"The friendliest most helpful place I've ever been to buy paint!"

Jackson Mitchell · 11 months ago

Matthew D Smith the city manager of Sherwin Williams Denver is 99% responsible for the incredibly high employee turnover and low company morale. I hope someone will go ahead and canvas all other employees under his management and figure out Matt Smith is the wrong person for this job. Someone with personality traits like him (Egotistical, Manipulative, Deceitful, Dishonest, Unstable) would be better suited to used car sales or working for a bank, lending predatory loans .

Owner's response · almost 11 months ago

Hi Jackson, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Tik. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.

Kimberly Einmo · 11 months ago

Fantastic customer service! Chad and Cooper went above and beyond to help me choose the right products for our projects! Love this store!

Owner's response · 11 months ago

Hi Kimberly, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Kimberly Winegard · almost 4 years ago

The Sherwin Williams store in Highlands Ranch exemplifies the company’s Vision statement: “ To be the world leader in the paint industry committed to satisfying customer needs through quality products, excellent service and a highly trained and professional workforce.” I have personal experience that the store manager is fully committed and vested in customer satisfaction. Megan has exceeded my expectations with every interaction that I have had with her. I truly believe that she is the corner stone that makes that store great and the commitment to outstanding customer service propagates throughout every team member. The employees are willing to go the extra mile such as calling other stores when a product was out of their local store. I literally drive by other Sherwin Williams stores to go this because of the above reasons.

Owner's response · almost 4 years ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Alyssa Farber · 4 years ago

Very helpful! Been a while since I painted and while I remember the basics, there was a lot I had forgotten. The sales associate was super helpful, recommending not only the type of paint best suited for the room but discussing other options that were possible and the pros and cons. They gave me time to look through colors and pick the best one, while offering helpful advice for any questions I had. They even gave me a helpful checklist of supplies to make sure I got everything I needed in one trip! Will definitely be back for more projects in the future!!

Jacqueline Meason · almost 4 years ago

Such a great experience all around. I came in literally 2-minutes before the store closed. The store associate didn't treat me any differently and in fact told me not to apologize when I said I was sorry for coming in so close to closing. She helped find the paint I needed, whipped up a can and sent me on my way. All with a smile (well behind her mask) on her face. Such a great experience.

Owner's response · almost 4 years ago

Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.

Andrea Anzur · more than 1 year ago

Paint here is extremely expensive even when they have it on “sale”. Usually a long wait to get paint mixed. Only go here because it’s close to my house but will start driving farther to Guiry’s instead.

Owner's response · more than 1 year ago

Hi Andrea, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Tik. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.

Chuck · almost 4 years ago

Called today 6/25/20 to check stock on a paint for a new home I purchased in Sterling Ranch. The guy who answered seemed bothered by the call. He said they probably have what I need but he couldn't tell me unless I knew what I wanted. Obviously I thought, so I told him the two paint colors that I needed and told him I had coupons for both. Again he told me they can make any paint I needed, probably, depending on sheen.??? So I said I would hate to make multiple trips down there so did the sheen matter? He said they would most likely have what I needed. Can't say this is the best customer service I have received. Home Depot is at least super nice and helpful. I won't be using them for further purchases.

Owner's response · almost 4 years ago

Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Yvette Manculich · 7 years ago

I was having trouble selecting the right accent color for my shutters and the two employees at this store were AMAZING! They took the time to help me select 3 possible swatches and even walked outside with me to look at the colors in the light. This is top notch customer service by professionals who know paint colors! If you are painting your house, this is the store you should go to! Fabulous customer service. I highly recommend them!

Brian W · almost 3 years ago

TERRIBLE CUSTOMER RELATIONS. I went to the Sherwin-William store in Highlands Ranch last fall with the HOA formula for my fence color and purchased 5 gallons of stain. Just got a letter from the HOA that it is the wrong color. They mixed the WRONG COLOR and admitted doing so. Now I need to repaint my fence. At first the salesperson was not going to charge me for their mistake. Then the manager, who claimed to be new and that the mistake did not happen during her time as manager, would only give me a discount on the new stain. That means that I HAVE TO PAY FOR SHERWIN-WILLIAMS HIGHLAND RANCH MISTAKE.

Owner's response · almost 3 years ago

Hi Brian, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Tik. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.

Erin Yant · more than 3 years ago

This is the best Sherwin Williams store I've been into. Megan is awesome - friendly and very knowledgable. Huge kudos to her for helping with all the random questions I've called with!

Owner's response · more than 3 years ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Photos

About

Retail location for a painting supplies manufacturer of both interior & exterior products.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Service guarantee

Planning

Quick visit

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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