place hero

PetSmart

Mainstay for pets & related supplies

  • Kerbside pickup
  • Delivery
  • In-store shopping
4654 Milestone Ln, Castle Rock, CO, 80104, United States
Open · Closes at 9 PM
petsmart.com
+17207336282

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Monday
7 AM - 7 PM
Tuesday
7 AM - 7 PM
Wednesday
7 AM - 7 PM
Thursday
7 AM - 7 PM
Friday
7 AM - 7 PM
Saturday
7 AM - 7 PM
Sunday
8 AM - 6 PM

Reviews

5
55%4
25%3
10%2
3%1
7%
4.2
671 reviews

Summary

"Staff was very helpful and super friendly to my new adopted puppy!"

"Expect to be ignored, receive abysmal service, and ridiculous lines at checkout."

"This place has Bansfield Vet Services and grooming services within."

Humphrey Vives · almost 1 year ago

I always enjoy coming here to PetSmart, the staff is always super friendly, courteous, resourceful, and ready to assist. The establishment is super clean, well maintained, and readily available with all the resources you may need. I highly encourage others to come visit this awesome pet friendly store!

Melody Storms · 6 months ago

We called to see if an item was in stock. The person who answered said they were too busy to check. Maybe they could skip answering the phone and save themselves some time. Will find some other pet store to spend our money.

Jazmyn Black · 7 months ago

Has many choices in everything from food, clothing, toys, leashes, and equipment. However, the prices on some things could be desired and feel a bit high for what the item is. This could just be me as I don't like paying outrageous prices for basic plastic, rope, or cloth objects that will literally be destroyed by the animal as its designed purpose. Carriers felt high priced compared to other stores and shopping options outside of PetSmart.

Shreyasi Ganguly · 6 months ago

The grooming department of this store is amazing! Special thanks to the groomer who has taken good care of our pup Cooper! Will come back again!

Cyndi Morris · 7 months ago

Always clean. The store is always well stocked. They always have what I need and employees are friendly as you are browsing. Check out is always speedy

Shelly Stubbs · 9 months ago

A seal in my fishtank broke and I had 4 fish that I have had for years. Even though they weren't open yet they helped me unload them, helped dump the remaining water out of the tank and reload. The gentleman promised a good home and said they would probably go right away because of the size and health. Major stress relief !

Priscilla McKenzie · 1 year ago

I feel like the service has really gone down hill recently. Our dog has never needing dematting for 8 years and all of a sudden the last two times they have just charged us for it. Not to mention the haircut is so uneven and doesn’t look like they did much aside from clipping his nails. On top of all this they were extremely rude to my husband the moment he walked in there. They yelled at him that the dog needed the dematting and he was like okay I am just wondering why. The whole process was odd, he wanted them to be careful with some fatty tumors our dog has and they treated my husband like a dog abuser…. They also would not check him out until my dogs groomer came out… even though there were a few groomers at the front not busy with other pets. For the price we pay, we are done here. We have been going to petsmart grooming for years and will not be returning.

Lois Amaral · more than 2 years ago

Took my child for a spin and decided to drop by PetSmart because we were interested in getting a pet. We were greeted with a big smile at the entrance by one of the cashiers who wasn't serving a client at the moment. This place has Bansfield Vet Services and grooming services within. Store patrons could bring their pets in store on leash. It was stocked with a tall wall of many betta fishes but we noticed several dead ones. Nonetheless, there's a big selection bettas and other aquarium and pond fish. There also plenty of stocks and supplies for new pet owners with cages, aquariums, materials, and feed. There's also an adoption center and we only saw cats. I'm allergic to cats and so avoided the area of the store. It's disappointing for me that they place the adoption center so near the grooming center.

Henry Frank · almost 7 months ago

Groomers are no help. Didn’t try to explain anything. And they already made the mistake and took my dog without proof of rabies shot. I told them, I was never told I needed that shot. Instead of trying to help or give me another place to go or anything like that they literally didn’t say one word and just watching you walk out.

Colten Lynn · almost 6 months ago

This is the best petsmart ever the manager Jackson really cares and he will help you with literally anything he makes this store a better place

Photos

About

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Planning

Quick visit

Payments

Debit cards
NFC mobile payments

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