Reviews
Summary
"I would highly recommend their quality of service and customer satisfaction."
"I and my girlfriend have had terrible experience with this location and staff."
"The prices are reasonable and the customer service is excellent."
I and my girlfriend have had terrible experience with this location and staff. Bill is the main engineer working on my vehicle and for consecutive weeks he continuously leads me on with false information as to when my vehicle will be ready for pickup.
Very friendly, professional, and quick service. The first time I went they quickly solved the issue of my sputtering car, and the second time they changed my serpentine belt same day. Highly recommend.
My daughter鈥檚 car had stopped working and we believed it was the transmission. Billy quickly found the problem promptly had the car repaired. We were very happy with the outcome.
Excellent customer service, amazing staff and service. Their work is amazing and fast. Highly recommended.
I needed two items repaired on my 2005 GMC Envoy, a leaking front differential seal and a rear broken spring. Bill took great care of my car! Everything is fixed and I am very pleased. The employees are very professional and Bill is an exceptional manager!!! Thank You! 馃槉
Janene, Thank you for this great review, we are happy we could help!
Horrible experience! Brought car in for an appointment on Saturday. Said they could get it done Monday. No word left two voicemails Tuesday no response!! Finally talked to someone Wednesday after leaving another voicemail. Said they could get done by the end of the day...nope!! Then told they have the parts would be ready Thursday. No call! Then told when I came in they'd have it Friday morning. Terrible service!
Sorry for the misunderstanding please call the shop to discuss your concerns further
Unfortunately Carvana sold me a really bad van, but thanks to these guys I'm able to drive my Van and not worry about it breaking down.They where awesome, it took a minute to get my van fixed but I know they where just working hard to get it done. I would recommend them to anyone that wants a real mechanic and no bs. The management and the mechanics there are awesome they were all Polite and helpful. Thanks guess your the best
Dora, thank you so much for your 5 star review and kind words! We are so happy we could help you with your van, and we appreciate your choosing Aamco Lakewood!
I will never take my car anywhere else! Everyone was extremely helpful, extremely friendly and extremely efficient! My car was fixed properly and in a very timely manner. Bill, the Center Manger is absolutely wonderful! He explained everything to me, what they did, why they did it, what the cost would be and how long it would take. He went out of his way to make sure I was happy and satisfied with my service. 10/10 would recommend!
Darion: Thank you so much for this wonderful review! We work hard to provide excellent service, communication and fair service for anything you may need for your car!
Great work and customer relations! AAMCO Lakewood accurately determined that my car's clutch needed to be replaced. They gave me a good quote before doing the work and explained what had to be done. I brought the car back two days later after some price checking and research and they completed the work in a few hours. Bill showed me the parts that had been damaged and described in detail the size sleeve needed since this was a Subaru. Steve, the owner, even gave me a lift to and from my work to make the whole process as easy as possible.
Doug, Thank you for this wonderful review, this means so much to us. I love to take care of our customers and make sure that we are listening to you and fixing the right items on your car and getting you safely back on the road. Have an amazing day! Thanks, AAMCO Lakewood
These guys are awesome. Had a Pre-Purchase Inspection done. They were thorough, gave me a lot of their time, made helpful suggestions. They even made a small repair! The prices are reasonable and the customer service is excellent. Never condescending, they treated me with respect and like a person who knows a bit about cars (what little I do know). They seem genuine and honest. They went above and beyond for me!
Julie, Thank you for this wonderful review and we are so thrilled you came to us for a pre-purchase inspection so many people forget this step and then buy poor vehicles. Better to always be armed with more information than less. Hope you're enjoying your ride! -Steve
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