Video game retailer with related gear
- In-store pick-up
- In-store shopping
"Always great and knowledgable service from cat!!"
"Guess they just give power to the employees cause they dont like consumers. 🤷"
"This staff was absolutely amazing, They understand what customer service means."
Place has always treated me fair, as fair as some of their off policies would allow. I may not like the company itself a lot, but this location and their people have always been top notch. They never act like they are in a hurry or you're an inconvenience, not pushy or upscale happy and knowledgeable. They have never given me a reason not to go back. -1 star only cause the corporation itself isn't great and the place often smells like a sewer backup. Likely not their fault and you can tell they try to cover it up, some days more successful than others.
Kind and patient staff. I went in and impulse bought Pokemon Silver. Got the warranty because it was cheap. Went home, found that the game couldn't save (the internal battery was dead), came back and returned it. Didn't have the receipt so I had to get it on a gift card, but I'm fine with that. All 3 of the employees I talked to were very nice and patient with my discombobulated self. I will be coming back for a newer game soon.
Teresa is both sociable and professional. She made my shopping experience more pleasant than expected.
Super helpful. Sold out of what I was looking for but held a copy at sister store for me to pick up. (Needed a garbage change and maybe a carpet clean, it was ‘funky’ in there)
Kind and helpful employees. Joyfully knowledgeable of their work. Great store to get money for old electronics when in a crunch.
Great store, smart people very helpful and we love the medal starwars lunchboxes. Order more and I'll buy them plz yay!
Easy to find items on the shelf. Some items were rare and very different. Even though there were several people there, it didn't seem too crowded and the employee was knowledgeable and kind.
I was here with my boyfriend purchasing the Xbox Series X. Jason and Gordon are absolute phenomenal employees. Both of these guys made the experience super easy, and were very personable. They are both incredibly helpful and happy to answer any question you made have. HIGHLY recommend this store, even if it’s simply for the two of them.
5 years of supplying my every gaming need. No complaints. Nice peeps!
I will never support this company again. After tracking down a store that had both things I wanted in stock, I did an online purchase for 2 items and went in the next day to pick them up after receiving the email they were ready. I drive over just to be informed that they can't fulfill my entire order because of a PS5 event they are having later that day. So I leave with my PS5 controller, but no charging dock... meanwhile my card was charged and I have to wait for a refund yet the counter was full of them for later customers. Smdh. To add to it the controller is messed up, not even going to bother trying to get customer service about that at this location.
Chain retailer offering new & used video games, plus consoles, controllers & related gear.