Hours
Reviews
Summary
"Great customer service after an overnight shift at work."
"Great stuff, I little less of a selection than I would have cared for"
"Was helped quite fast, staff are friendly, and prices are reasonable."
Manuel was awesome! I had to wait on the phone for longer than I wanted, and planned to mention my distaste.. but then.. But then Manuel came to the phone and showed me why he was so busy. He is knowledgeable of his craft and fully attentive, considerate, respectful and polite. 100% perfect customer satisfaction was my experience with this gentleman at the this store!
Thanks for the review, Hoyt! We pride ourselves on our crew's excellent customer service and extensive product knowledge. It's great to hear Manuel provided you with the answers you needed. We look forward to helping you again soon.
Very good location for vehicle car and truck parts, I mainly deal with the commercial side of the business. But highly recommend it for all your vehicle needs. Everyone seems to be very helpful.
We're glad we've got you covered, Mike! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
Incompetent employees- purchased brake pads at different location and needed to come here for the correct ones because they are not in stock at the first store. Lady that answered the phone was very rude, unprofessional and not helpful at all. Update- AJ was a huge help! Swapped the brake pads for the correct ones with no issue, and gave me warranty information (other store didn鈥檛 do anything but take my money and give receipt). He provided the complete opposite experience than what I was expecting given the conversation I previously had before I drove over. Due to him, I have updated my rating from 1 star to 4!
Hello Dustin, thanks for the review! We're happy AJ took care of you. We want to make sure you can count on us for all your automotive needs. We hope you visit us again soon.
Great customer service, and every employee seemed so happy to be working here and helpful to all the customers. Rare these days because that's how businesses used to treat people 20 years ago. Thanks guys.
Thanks for the feedback, Arpreet! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Aj good looking out helping me get my ride cool and going the extra mile to save me some money in the process that store need more like you
Thank you for the shout out, Rashad! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.
I usually like this autozone it鈥檚 closest to me, but I had some late night battery issues and needed to check my battery. I struggled to get my battery out of my car because it was raining, and once I got it out to bring it inside I was welcomed with a paper sign that said they were closed at 9 when it says online they close at 10 now I鈥檓 risking my battery might die tomorrow when I wake up to go to work.
Hello Aaron, we're sorry you had a frustrating time trying to get help with your battery. Our hours should always be clear and abided by. Please send us an email at [email protected] so we can follow up with you. We hope you give us a chance to win back your trust and confidence.
A line 9 people deep and two employees make us all wait while they discuss one of their house remodel projects
We're sorry to hear about the wait and inconvenience, Shawn. We value your time, as our team works hard to give each customer a comfortable and seamless experience. Please email us at [email protected] so we can learn more about your visit.
Nathan M did great customer service. He helped me with a battery and jumper for my f350
Hello, thanks for the feedback! We're glad we were able to help you out. We know we have the best crew around and we take pride in our customer service. Thank you for trusting AutoZone! See you again soon.
My car battery was not wanting to start in todays below freezing weather. I needed more CCA. Ordered/purchased the new battery online and it was ready within minutes of the store opening. A super cool employee stood out in the bitter cold to install the new battery! It was less than 30 minutes from purchase to install! Additionally my older vehicle keeps needing parts every month 馃槀 these guys always have my parts in stock! 5 star ROCKSTARS!!
Thanks for the great feedback, Angel! We're happy to hear that our crew helped you out with installing your new battery. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!
I walked into the store and was very frustrated because I had visited a different auto parts store and they couldn't help me find the part I needed. The store was busy when I walked in but as soon as I arrived to the counter I was greeted by Mr. Banks. He was so respectful, energetic and willing to help. He quickly resolved my issue and even went so far as to teach me something new. Hes an asset to this company. I 1000% recommend this store because of Mr. Banks.
Hello Luis, thanks for the feedback! We're glad Mr. Banks was able to help you out. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!
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