place hero

O'Reilly Auto Parts

  • Kerbside pickup
  • Delivery
  • In-store shopping
11315 E Colfax Ave, Aurora, CO, 80010, United States
Open · Closes at 10 PM
locations.oreillyauto.com
+13033444443

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM

Reviews

5
49%4
22%3
9%2
3%1
16%
3.9
510 reviews

Summary

"Very friendly workers they all give great customer service."

"Great prices and frendly staff."

"There was not enough employees to help people with their purchases"

Cande Trujillo · more than 7 months ago

O Reilly in colfax are not very helpful .Be careful with leaving your battery they will keep it all night charging the next day staff will say battery is no good or claim battery is charge . Not happy but thankful this time I follow up with auto zone. This has happen 2 times battery was uncharge.They lie !!!had to visit auto zone battery was good just needed to be charge . This staff need more training pretty rude they sure have lots of time in there hands . Customer service is not there priority.

Owner's response · more than 7 months ago

We are sorry to hear about this situation, Cande. We’d like the opportunity to speak with you further to see if we can make it right. Please don’t hesitate to reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts

Cory Myers · more than 8 months ago

Are you looking for the worst possible place to buy your parts? Do you pine for the most mentally challenged parts people in the metro area? This store and staff would better serve you by dumping all the parts in a dumpster and randomly picking one out. This store is horrible it cannot figure out how to use commercial accounts, doesn't know how to use a basic belt measurer, plug gaps or count beyond 10 with shoes on. Won't use the store again personally or professionally for any reason. Literally Amazon would be better in every way shape and form.

Tre Rex · 8 months ago

Horrible service. I've went up there one time and asked for the diagnosis code machine they said they didn't have it I called 10 minutes later to ask if they had it and they said they had it so they're either being racist or they're being lazy and on top of that usually They never answer the phone. I called 6 times in 2 hours and notn9ne answer. I work 2 blocks away and have called with no answer and went up there and walked in and there's three employees just sitting talking to each other nobody in the store so how can it go from nobody answering the phone till nobody's even in the store. I think it's funny that there's multiple complaints in the reviews about the same thing I'm complaining about right here which means management or the owners ain't doing nothing about it and you wonder why your stars keep dropping and your customers keep disappearing but you guys are rich you can handle it

Bad Beast · 7 months ago

The store manager is always a great person and has a sense of humor. Most of the staff is great as well

Beck Glaser · 1 year ago

Good selection and helpful staff. They helped me find everything I needed to change my brakes and they lent me a torque wrench for a $99 deposit that I got back for returning it within 24 hours. They seamlessly returned all of the other things I ended up not needing. Thanks guys!

Anthony Beltran · 9 months ago

Store is suposed to close at 10 pm. I show up at 9:54 pm. Front Door is locked. Employees avoid eye contact with me. I needed Headlights bulbs.

Owner's response · 9 months ago

Anthony, we are sorry to hear about your experience at your local store. We thank you for bringing this issue to our attention to allow is to look into this further. - O'Reilly Auto Parts

Md Arsalan · 2 years ago

It says “Free Check Engine Light Testing”. Bro, if you guys don’t do it, at least be honest don’t make fake promises by displaying fake advertisements. I went inside and the associate told me that they don’t have any accessories to check the engine light. Yet he also told me that I can buy one costing $100 - $300. “LOL Free Check Engine Light Testing”. Poor Sales & Marketing Techniques.

russ niblock · 9 months ago

This place never answers the phone. At least acknowledge the customer and put them on hold.

Owner's response · 9 months ago

Thank you for sharing your experience. We intend on correcting this issue and we hope to serve you better in the future. - O'Reilly Auto Parts

Pumpkin Fleming · 10 months ago

Love my product that I purchased. Great customer service from Bernardo.

Dub Lux · almost 1 year ago

Sunday open till 9pm . I'm here now Sunday 8pm . Noone in sight .. Needed critical parts to finish by Monday so I can drive to work .. I don't understand .I'm here over an hour before closing .

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery
Language assistance

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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