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NAPA Auto Parts

  • Kerbside pickup
  • Delivery
  • In-store shopping
10251 W Bowles Ave, Littleton, CO, 80127, United States
Open 路 Closes at 6 PM
napaonline.com
+17209814676

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM
Friday
7 AM - 6 PM
Saturday
8 AM - 6 PM
Sunday
9 AM - 5 PM
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM

Reviews

5
54%4
16%3
8%2
4%1
18%
3.8
83 reviews

Summary

"UPDATE: Owner/Manager hooked me up w discounts & gift card.."

"Top notch service, clean store, friendly staff."

"The worst customer service experience you could encounter."

SLiM Cardenasalmost 9 months ago

Gotta say I don鈥檛 do much auto part shopping but I now feel more comfortable doing so. Jared was the nicest and most helpful dude I鈥檝e ever met. Anything you need help with he鈥檚 the man.!!! Thank you for having this gentleman on hand NAPA .! 馃檹馃徎

Owner's responsealmost 9 months ago

Thanks for the shout-out! We love hearing this and we're glad we could help! -NAPA

Steven Newellalmost 9 months ago

Jared and manager Brian were a huge help while we were getting underway with our schoolie project for a local community center. Super helpful finding the right parts and exchanging when I guessed around. Great team!

Owner's responsealmost 9 months ago

Hey Steven. We love hearing this and we're glad we could help you find the parts you needed! Thank you for taking the time to write a review. -NAPA

Greg Gonzales11 months ago

I returned WRONG parts twice & STILL got WRONG AGAIN!!! Took parts to shop for install, SHOP removed old parts for install & HAD to put old parts back on because WRONG AGAIN!! I was charged 120$ in labor STILL!! THIS LOCATION REFUSED to work with me on reimbursement!! I WILL NEVER GO BACK TO NAPA AGAIN!!! UPDATE: Owner/Manager hooked me up w discounts & gift card.. I am pleased..

Owner's responsealmost 1 year ago

Hey Greg, we're sorry for the trouble! Totally understand your frustration here. Please give us a shout at 1 (800) 538-6272 so we can get this figured out. Thanks! -NAPA

Jeremy Rowan9 months ago

Jarred did a great job and went above and beyond to get me back on the road!

Owner's response9 months ago

Thanks for the shout-out, Jeremy! We love hearing this and we're glad we could help! -NAPA

Jimmy Underhillalmost 2 years ago

Just forget about getting the parts same day. Ordering online or in person it doesn't matter. They lose your order and never call when things show up. I made an online order it said "In Stock Pick Up In 30 Minutes!" And it took over 24 hours to arrive. Then I talked to three different people about ordering parts and it was supposed to be there by 5pm, no call, show up they say they don't even have my name or anything in the system. Make a new order they same tomorrow morning. No call. Doesn't arrive until 1:30pm. Go to pick up they say "we don't have your name or anything" I tell him he was the first person I talked to 24 hours ago he says "oh I found it" and goes upstairs because my order was put in general inventory! Just order on Amazon or something. This has been a downward spiral from NAPA since 2020

Owner's responsealmost 2 years ago

Thank you for taking the time to provide us with your feedback. Please reach out to us at 1-800-LET-NAPA so that we can investigate this further. Thanks! - NAPA

Kimberly Paynemore than 2 years ago

I looked at a brake and rotor kit online for my 2002 Honda CR-V. The price online was a great price, but when I went to the store that day, it had somehow drastically changed to be $50 more! Fortunately the manager, Brandon, completely understood the situation and without question immediately adjusted it to reflect the price I saw online. And Preston, the associate who retrieved my kits and processed my payment, was extremely helpful and patient. Thank you so much, Brandon and Preston, I immensely appreciate it!!

Owner's responsemore than 2 years ago

We love hearing this! Thank you for taking the time to write a review. -NAPA

A1customermore than 1 year ago

The worst customer service experience you could encounter. Lady in back Marci is the rudest and most distasteful woman you could ever imagine. Stay Away from this store drive 5 minutes to the Broadway store

Owner's responsemore than 1 year ago

Hey there, we value your business and want to hear more about your experience. Give us a shout at 1 (800) 538-6272. Thank you! -NAPA

Gloria Wagner9 months ago

The guy even installed my new battery for me, Wow!

Owner's response9 months ago

Thanks for the shout-out, Gloria! We love hearing this and we're glad we could help! -NAPA

Brandon Kempton10 months ago

Worst customer service I have experienced in a while

Owner's response10 months ago

Hi Brandon. We value your business and want to hear more about your experience. Please give us a call at 1 (800) 538-6272. Thank you! -NAPA

Shannon H.almost 3 years ago

Napa over any of their competitors hands down- the only other place I go is to the dealership. Why- because NAPA parts are reliable- and last long- the staff is knowledgeable and WILLING to help! Jessica manages this store and she is awesome- she can help you with anything.

Owner's responsealmost 3 years ago

Thanks for the love, Shannon! We appreciate your dedication and taking the time to give us a review! -NAPA

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible lift

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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