place hero

O'Reilly Auto Parts

  • Kerbside pickup
  • Delivery
  • In-store shopping
1740 S Havana St, Aurora, CO, 80012, United States
Closed · Opens at 7:30 AM
locations.oreillyauto.com
+13033695630

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 8 PM
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM

Reviews

5
60%4
16%3
11%2
2%1
11%
4.1
278 reviews

Summary

"Very helpful service in replacing the battery."

"Very bad staff ,Very bad customer service."

"I highly recommend O'Reilly for their customer service and prices!"

Madelynne Bush · almost 10 months ago

Very kind people who give 110% on the job. Busy little store for good reason. Somewhat tricky to locate the first time around, but easy in and out. Decent parking I recommend

Byron Keith · more than 9 months ago

Experienced exceptional service from Crystal! She checked my engine light -noticed steam coming from my hood. She gave me recommendations and even a referral for a mechanic. I greatly appreciated Crystal’s willingness to assist me and go beyond my expectations.

Owner's response · more than 9 months ago

Byron, we are glad to hear that our team member was so helpful! It’s our goal to be helpful, knowledgeable, and professional to help get you back on the road. Thanks for coming in, see you next time! - O'Reilly Auto Parts

Javier Ruiz · more than 10 months ago

My baby kept reaching for the woman who was helping us so I told her she looked like the baby's grandma (who is very young looking for her age). The lady behind the counter became very rude after that and had an attitude for the remainder of the interaction. Won't be returning.

Owner's response · more than 10 months ago

Javier, we are very sorry to hear about your experience at this location. Thank you for bringing this training opportunity to our attention. If there is anything else we can do to ease the situation and keep you coming back, please reach out to us via phone, email or chat at https://www.oreillyauto.com/contact-us - O'Reilly Auto Parts

Mark Snyder · almost 11 months ago

I went there two times on July 3rd. First trip I was given the wrong light bulb for my Harley's rear turn signal. Not the employees fault as it was a guess on their part. So, then I came back for a 2nd time and I chose another light bulb and ultimately was what I needed. They seemed short staffed so there was a decent wait time the second time but overall, they take care of their customers needs.

AMP DENVER · almost 1 year ago

I love This location. Get all my parts from here. Called staff today after I bought a rear wiper that was intentionally removed by a neighbor in my complex who vandalized the 3 cars next to me and they are letting me come back in to fix or exchange for an new one.

A S · 1 year ago

Horrible customer service! I had to hunt for someone to help me. Then the guy rang me up and I asked if I could borrow a pair of scissors or something to cut the plastic around the gas cap I bought. He was looking for something to help, and a woman came up behind him, said something in Spanish and now he doesn't have anything to help. I asked how they open boxes and he tells me they use their hands. Will never purchase here again.

Kyle Westgard · 1 year ago

These staffers are always super helpful, patient and ready to assist with questions and even some parts installations! Thank you. You saved me money and time today…again!

Camilo Castillo · 2 years ago

Every time I go there, I get exceptional service. I feel like right now they run a skeleton crew and they stay quite cheerful. They’re always nice and help you with as much as they can, and they always acknowledge you. I come here not just for parts, but for a good experience. They even helped me get parts that are pretty hard to find (for whatever reason).

Jay Taggart · almost 2 years ago

Worst auto parts company out there. When they ask you for your phone number make sure they get your info. I bought some wheel bearings and when I brought them back to return they refused to take them even though they are the only company that sells that brand of bearing and i only wanted store credit and I gave them my number ,and Im in there system, they claimed to have no record of it. Avoid this place at all cost. Auto zone and Advanced are cheaper and they have WAY BETTER CUSTOMER SERVICE. Other company's are actually try to make the customer happy. Pretty sad guys.......... you lost a customer and I will tell every one about how awful you treat your customers.

Festival punguin · 1 year ago

Great place I always get help there from the employees

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery
Language assistance

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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