place hero

AutoZone Auto Parts

  • Delivery
  • In-store pick-up
  • In-store shopping
3310 N Garfield Ave, Loveland, CO, 80538, United States
Open · Closes at 9 PM
autozone.com
+19706130870

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 9 PM

Reviews

5
63%4
20%3
5%2
3%1
9%
4.3
416 reviews

Summary

"Very customer oriented and received accommodating customer service by employees."

"Great folks, great products, great service!"

"Returns and automated receipts work well also!"

T River · 11 months ago

Man, those guys were boss. Had a burnt out head light and couldn't figure out how to take it out to replace bulb. They helped and got it done. Love Colorado!!!

Owner's response · almost 11 months ago

Thanks for the great feedback, T! We're happy to hear that our crew helped you out with installing your head light. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!

Robert Smith · 1 year ago

Clean location friendly staff. Only problem is is the battery that I had gotten from one of the other locations I'd ask to be tested previously was told it was good. At this location they tested and told me it's absolutely garbage. Did the exchange however I'm not sure I'm happy with the new battery I got a feeling they just wash them and put some new juice in them and send them back out as new. Definitely not thrilled.

Owner's response · 1 year ago

Thank you for choosing AutoZone, Robert. Our team works hard to provide all our drivers the best automotive product selection along with great customer service. We're always improving and hope for a chance to turn things around in the future.

J T (Jenn) · 1 year ago

I always dog this place. The people there are nice and even when I ask 400 questions, are typically still willing to help. I'm there probably too often

Owner's response · 1 year ago

Thanks for the great feedback, J T. We're glad you had a great experience with our team. We want to make sure all of our customers feel welcome and valued at our store. Thanks for trusting AutoZone!

Erika Bennett (Starr) · 1 year ago

Absolutely wonderful customer service. Stephen H. helped me figure out an issue and was so kind to replace my battery. I appreciate the way he explained why and what it was I needed. I didn't feel rushed, or like helping me was too much, even though they were minimally staffed this morning. He really went above and beyond and I will continue to shop at this location, based on the service I received. Thank you so kindly, Stephen!!!

Noble Mountain · more than 6 years ago

Stephen and Todd were both very helpful. I had problems with a special order part that was for a different model and did not function properly in my model... Todd (the new store manager) took full responsibility and gave me the correct replacement part. The error ordering the part was as much my fault as autozone's. Todd never blamed me for the error, he apologized for the inconvenience and got the correct part and now my impreza passes emissions! Thank you guys for great customer service. Since they didn't charge me twice Stephen encouraged me to replace the timing belt, water pump and components, now my wife's impreza is good to for many more miles. Thanks guys! Steve Noble

TONY HELZER · 1 year ago

If you have never been in the zone you should check it out! Everyone at this store I super helpful and the inventory is incredible! Overall very well ran operation!

Jillian Elrod · 1 year ago

I shop at this AutoZone spend a lot of money there however today I was in there Holly which is a cashier there she always makes passes at me but when she saw me with my boyfriend today she followed us out and told us never to come back that's so unprofessional.She helled loud and there was several other customers in the store she's just mad cuz I wouldn't accept her passes.Holly should be fired for even making passes at a customer..

Owner's response · 1 year ago

We're sorry we let you down, Jillian. Customer service is our priority and you should always get courteous assistance from our team. Please contact us at [email protected] so we can continue to hold ourselves to the highest standards of professionalism. We hope you give us a chance to win back your trust and confidence.

Jay Seier · 10 months ago

Great knowledgeable staff that saved me money!

Owner's response · 10 months ago

Thanks for the review, Jay! We pride ourselves on our crew's excellent customer service and extensive knowledge. It's great to hear they provided you with the answers you needed. We look forward to helping you again soon.

ColoCruiser · 1 year ago

Just go somewhere else. Employees begrudgingly "help" you by saying "yup, won't work". I've been here several times and always the same.

Owner's response · 1 year ago

Hello, this is not the impression we want to leave. We're disappointed to hear you did not have a great experience with our team. Please reach out to us at [email protected] so we can follow up with you. Thanks for choosing AutoZone.

Tracey McGinnis · more than 1 year ago

I had the worst online experience with customer service BUT I brought my returns to Hollie at this store and she was so competent and quick to resolve the issues and apologized for the online customee service. I vowed to never buy anything from this store ever again but she turned all around. I would ask Hollie! Thank you, Hollie.

Owner's response · more than 1 year ago

We're glad our team was able to make things right, Tracey. We want to make sure we're providing excellent service. Thank you for trusting AutoZone.

Photos

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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