NAPA Auto Parts - University Auto Parts
- Kerbside pickup
- In-store shopping
"They ordered the battery for my car and had it delivered in within an hour."
"I was impressed by the quality of service she received."
"Well stocked store with very helpful and knowledgeable employees"
Business hours are incorrect was not open until 7 doors were locked at 6:45
Great auto parts store. Matt and his crew are incredible. They installed a battery for my girlfriend in the pouring rain faster than a NASCAR pit crew! Thanks Matt! Best of Broomfield
My battery in my car died at the gas station next door. I walked over to the Napa and Eric helped me with finding a battery and replacing my dead battery. He showed exemplary customer service. I highly recommend this location, I was treated like a human being not just money walking through the door. Thank you Eric!
I came in for a damaged wiper blade and within five minutes it was fixed. Russ was tremendously helpful, couldn’t recommend him more.
Very helpful in selecting power steering pump and pulling hardware off the old one. Swapping cores saved money plus I got $5 off for being a member. Excellent store, staff.
We needed a radiator for my brother who is on vacation. He picked something up on the road & it popped the radiator. We found 2 at this store. The box was open. We were told it was because they checked it and it was good. We drove it all the way Laramie, WY and went to put it in. It was twisted and a bracket was busted clean off. We made it clear that it was going to be put in in Laramie & thusly needed to be good. I really hate when people lie to your face to make a sale. I hope she at least made a good commission off screwing someone in need. I would highly recommend that other people not risk buying parts from this store, I know I won't!
Hours are different on the door. Got there when they were closing and they ingnored me. Time to find another location.
Night before I came in unacknowledged while employee and ? were watching some video on computer. I said "Excuse me." and got no response, so I left. Today I went in and actually was acknowledged. Bought my oil and left. Place is extremely, if not too, casual. Almost run like almost a business. 👎
I visited the Napa here in Broomfield when I gave a lift to my brother's friend who was stuck due to a U joint problem in her American full size truck. I will just sound like a fool about it as my particular expertise is geared towards the Japanese small car arena and nowhere near the drive train. I was impressed by the quality of service she received. Outstanding, which is par for the Napa course - even when a particular seal called for a referral to a different store to get the job done when she needed it - and also by the fact that at no time did any person there send that Energy that most women are all too familiar with. I was grateful for the time that was given to my friend also because I had time to remember I needed wiper blades and got them there. If only my favy NAPA had the right part for my memory. Ha! Thank you so much for taking the time and making the effort. You are appreciated muchly.
These guys are awesome and very understanding. I have been having such a rough time finding parts for my subaru, and they helped me not only figure out that my engine had been swapped, but exchange my parts for exactly what I needed right then and there. While they are a bit out of my way, I will for sure go to them before the advanced auto across the street from my house; that's how good I feel about going there.