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Summary
"Great people who work at the store who knows what customer service is all about."
"I didnt feel as a valued customer whether it was a cheaper part or not."
"Good selection, good prices."
So i really like this store with its current manager. She is a delight. Plus, this is within walking distance, an advantage if you have only one vehicle. Remember bags. Plus, I always find great stuff in the discount/discontinued section and some cool tools i didn't know I needed.
Michael, the store manager is racist and incompetent. He will not answer simple questions and he kept making snide remarks and even went as far as to say that I can鈥檛 afford to rent a tool. I decided not to do business with O鈥橰eilys for this reason. I went to Auto Zone across the street and I was out in 10min. The staff at Auto Zone answered all of my questions and helped me understand some other issues I am having with another vehicle I own. I will never go back to this location.
Yamilex, we鈥檙e disappointed to learn you didn鈥檛 receive the high level of customer service we strive to provide. Thank you for bringing this training opportunity to our attention. If you鈥檇 like to speak about this further, please reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts
Tony the stores manager is exceptional and so helpful he goes above and beyond to asisit and help customers !! His knowledge of cars and what is needed is amazing definatly need more employees like him
Great people very nice and knowledgeable Mike, Scott, Rod and Eric were awesome to myself and Russ
Quick and chill . I've never had auto store dump the oil for me. Idk if that's how its supposed to go but it's all it took 2 make me happy.
Mike was extremely helpful, knowledgeable and professional.. always glad to come back even though I gotta spend money.. I don't know what you paying this man, but it's probably not enough!
It's a parts store but the two Gentlemen were helpful. My only complaint is $43 for a hitch Lock is kind of outrageous
Accommodated my needs very knowledgeable and alert with the willingness to go the extra step for you thanks guy's 馃槉
I would like to thank Dillon and the young lady with the amazing nails for excellent service and taking the time to really help me out! They were knowledgeable, friendly and went above and beyond with their service, thank you guys so much!
Employees could have been friendlier, they weren't rude but Idk I got in, got what I needed, and got out pretty quickly so their service is speedy which I really appreciate, but it wouldn't hurt them to smile every now and again...
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