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Summary
"They have the hands down friendliest and most helpful staff (Jesse is great)."
"Way under staffed and didn't offer extra services the company once did."
"The guys at this location are top notch from the manager to associates."
Perfect service! Limped my car in with its old battery. It just took minutes to determine it needed a new one, check on the warranty (honored without hesitation) and replace it so I could be on my way! Phil was so friendly and professional. Absolutely stop by this Autozone if you need anything!
Hello Erika, we're glad you had a great experience with us. We want to make sure we're providing excellent service. We look forward to helping you out again at AutoZone.
Went to come get a brake light replacement and Phil was incredibly helpful! I had no idea how to change the bulb and didn’t have the right tools to take the cover off. Phil actually was came out to my car and answered all my questions. He went above and beyond to help me out and I really appreciate it.
Thank you for the review, Vanessa! We're very happy to hear you appreciate Phil's dedication and hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you out again.
The guys at this location are top notch from the manager to associates. I brought in my car for the free service battery check. I had so much corrosion on my battery than I like to admit but with a lot of patience, determination and elbow grease they were able to not only check my battery percentage but repair another issue that must of just been caused from all the corrosion. I can not thank them enough ,not only do they have a new loyal customer but I will refer them to all my family and friends.
Thank you for shouting out our amazing team, Stephanie! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
The best customer service you will find! Very helpful, and took the time to help put on my wiper blades, and fix my other one. Above and beyond!
Thank you for the review, Joe! We love to hear about our great crew and their hard work. We're glad you shared this experience. We look forward to helping you out again at AutoZone.
Michael was very helpful and went above and beyond for me - went out of his way to explain a bunch of things. Seamless process overall and clean location. Great experience. Thank you Michael!
We're glad we've got you covered, Vincent! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
Great and excellent service! I was able to get help and get everything I needed. Phil was very helpful and answered all of my questions!
Thank you for the shout out, Sophia! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.
This AutoZone is one of my favorite parts stores in Arvada. Staff has always been friendly, and Michael always makes sure i find what i need. Even though this seems to be a smaller store, they are well stocked with parts and a nice selection of tools and just about any other auto need you might have. If not, they usually have it by the next morning.
We're glad to know you had an awesome experience with us, Dave! We want to make sure we are providing excellent service and the best automotive products. Thank you for sharing your feedback and trusting AutoZone!
I’ve never had a better experience at any customer service driven business. My Jeep broke down, and for half the day, Phil the store manager, and Michael the sales rep, helped me track down parts, and helped troubleshoot issues. Phil even took me to another store to get a part I needed. Michael helped me install another difficult part as well. I highly recommend this location for any need. Thank you guys, you’re a great team!
Thanks for the shout out, Brandon! We pride ourselves on our crew's excellent customer service and extensive product knowledge. It's great to hear Phil and Michael took care of your automotive needs. We look forward to helping you again soon.
Came to AutoZone because my brake light and third brake light was out. Phil helped me right away. He looked up the correct parts, went and got them for me in the store and installed both lights for me. He even showed me how to replace both lights and what tools I needed. I bought a door panel remover to make it easier for next time. Phil went above and beyond. Best customer service I’ve had at any store in a long time. Definitely recommend this as your Home AutoZone.
Hello Heather, we're glad to hear Phil helped you out! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope you visit us again soon!
Phil and Michael did an amazing job at diagnosing my car, and finding out what’s wrong and recommending the best part not only that it was exceptional service 10 stars if I could the best AutoZone around
We're happy to hear you had a great experience at our store, Darla. We know we have the best crew around and we take pride in our customer service. Thank you for trusting AutoZone! See you again soon.
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