NAPA Auto Parts - Longland Corporation
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Great selection, knowledgable people to help , highly reccomend"
"Best service,, csr new exactly what I need to solve my problem,,"
"I find their prices to be lower than other stores for same brands."
This franchise is so bad I stopped buying from Napa. Poor service and every time I buy here something is wrong. Defective part or poor quality or they say it’s in stock and isn’t. Poor service and not the quality I expect from Napa. Rude unless you’re one of the cool kids, then it’s like norm entering cheers.
Hi Philip. We value your business and want to hear more about your experience. Please give us a call at 1 (800) 538-6272. Thank you! -NAPA
Old school auto parts store that had everything I needed AND THE STAFF IS VERY HELPFUL. Many of my brake parts were made in the USA.
Hey JD. We love hearing this and we're glad we could help you find the parts you needed! Thank you for taking the time to write a review. -NAPA
Quick service and I was able to order the parts that were not in stock.
Hi Lazaro. We appreciate you taking the time to give us a review. Thanks! -NAPA
The only issue I had was talking to a guy on the phone who was wearing a mask and headset. I couldn't hear him or understand him at all, so I had to drive to the store and talk to them in person! Other than that, I am able to buy quality NAPA parts online for a discounted price.
Hey Paul. We appreciate your honest opinion and we will be sharing this with our team. Thanks for the review! - NAPA
Like most auto parts store except some of the staff went above and beyond to get me out of a pinch. Seriously, NAPA was able to pick up parts for me from a dealership in another town and get them to longmont as I'm carless. Staff gave me the phone number of the store and her personal number in case my order got lost. True hero
Thanks for the shout-out! We love hearing this and we're glad we could help! -NAPA
I needed a new battery and received fast and courteous service at this Napa store. When I told them I also needed some nuts to (self) reinstall the battery, they gave them to me, free of charge. My brother-in-law always goes to this store and recommended it to me and it's where my last, current, and future batteries and car parts will always come from. Thanks, guys.
Thanks for the shout-out! We love hearing this and we're glad we could help! -NAPA
Didn’t have the part I needed on hand but very willing to order it for me, would only take a few days. Helpful staff!
Hey Rick, We're glad we could help! Thanks for the review. - NAPA
Adam (store manager) was extremely helpful and accommodating. They have my business for life! Thanks very much!!
Thanks for the love! We appreciate your dedication and taking the time to give us a review! -NAPA
Super fast delivery on parts ordered! Friendly staff & very helpful with my questions.
Thanks for the shout-out, Donna. It is highly appreciated! -NAPA
Napa is my favorite auto parts store. I've been going there for years and always gotten outstanding service from Rob, Ed, and now Pete - who I knew from another Napa. Don't see a lot of staff turnover here so the people know what they're talking about. What I really like about this store is that you can still buy pieces of parts - like brake lines etc. So you can repair a part instead of just replacing it. They don't always have everything in stock but they can usually have it within a day. I.E. warehouse nearby.
We appreciate your loyalty and taking the time to give us a review, Matt. Thanks! -NAPA
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