Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"They even gave me a 10% discount on the battery which was super helpful."
"Great customer service, can't set a price tag on that!!"
"Great prices, Great Staff, very helpful"
GREAT STAFF. Honestly one of the cleanest if not cleanest stores near me, store seems pretty busy on weekends but always get the help finding a part when I need it!
We appreciate your 5-star review of our Yale Place location Kevin. Knowing that this location is clean and organized, we expect to hear more positive reviews. We welcome you back anytime and please be sure to leave us another review. Thank you for choosing Advance Auto Parts.
Always quick and great prices. Sometimes they get overwhelmed w customers wanting them to fix their cars for them. Whenever I go in I'll try to help them out as a mechanic on RVs.
Hello, Ty. Thank you for taking the time to write your review of our Yale Place location. We are so pleased to hear you find we offer great prices and our Team Members are always quick and efficient! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
Super friendly, good inventory and clean store 馃憣
Hello, Paul. Thank you for taking the time to write your review of our Yale Place location. We are so pleased to hear that our Team Members were friendly and helpful! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.聽
Had a really rude interaction with the woman at the desk this morning. I hope shes not a manager since positive customer service should be a priority. The "go f yourself" attitude we got after requesting information was not appreciated after the stressful morning we had. Tried greeting her and being polite and got not so much as a few eye rolls and obvious scoffs of annoyance. The younger man who was working however was super helpful and I wish we could've had his help the whole time. If you can't have a good attitude while working customer service, find a different job.
Hello Meg. Thank you for taking the time to leave feedback for our Yale Place location. We are very sorry to hear about your experience as we strive to have the best customer service. We have sent this information to our field team so they can address your concerns. We certainly hope for another chance to earn your business in the future. Thank you for shopping with Advance Auto Parts, we look forward to seeing you again soon!
Asadel was very polite, helpful, and professional. Appreciate the great service!
Hello Katie, Thank you for your kind words about our Yale Place location. We are pleased to hear Asadel went above and beyond in assisting you with your automotive needs. We鈥檙e always happy to help Advance your day and hope to see you soon. Thank you for choosing Advance Auto Parts.
Stopped by yesterday at 10 minutes before 6 which is their posted close time. Just needed some antifreeze and they were already closed.
Hi Christina, thank you for taking the time to leave feedback for our Yale Place location. We are truly sorry that the store was closed before the posted closing time. We understand that unexpected closures are extremely frustrating for our customers, especially when no explanation is provided. Your review has been forwarded to our Field Leadership Team so that they may address this issue. Again, we apologize for the early closure of our store. We hope that in time you will give us another chance to provide you with the service that you deserve.
Brandon and Kyle are awesome! I had an issue where I ordered the wrong part, I went in while Kyle and Brandon were working, they both we're extremely respectful and helpful. Their customer service is unmatched! Kudos to them, I will continue to shop at this store on a regular because of them.
Thank you for taking the time to leave this review for our Yale Place location, Amanda. We are happy to hear that, Brandon and Kyle, were able to go above and beyond to assist you with getting the correct part. We have forwarded this to our Field Leadership Team so that they can be recognized for their hard work. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.
One guy who had glasses and short dreads was the most helpful person ever. All by himself when there were a ton of customers, helped each one of us quickly. Even went and got the correct item for me. Knows a ton about cars. Deserves a HUGE raise.
Thank you for the great review. We are happy to hear our Team Members were ready to lend a hand during your visit to our Yale Place location. We strive to provide all of our customers with efficient service to get them in, out and back on their way. Thank you for trusting Advance!
$150 for a part that costs $32. Have you guys lost your mind??? People, go to Amazon or rock auto with the part number and get it for a 5th of the price. Geez... Edit: no you do not offer price matching. I asked. Only if it's pretty close to the price you're selling for. Also, just stay away from this store anyways. They always close 1-2 hours earlier and you waste your trip. The rude staff closed the door on my face and said they were done for the day. 1 hour before closing time. Are we clowns to you? It's a business that definitely doesn't take it seriously nor do they treat their costumers well.
Hi Sandra! Thank you again for your feedback of our Yale Place location. If you would be willing to provide us with more information, you can contact us directly at 1-877-238-2623 Option 1 so we can review your price match. We hope to hear from you soon, and thank you for choosing Advance!
I arrived 20 minutes before closed , as I had an emergency, the building is closed . They close at 8
Hello Adam, thank you for leaving this feedback for our Yale Place, location. We are sorry to hear the store was closed when you arrived for assistance. We have forwarded this review to our Field Leadership Team, so they can be made aware of your experience. We hope you are willing to give us another chance to assist you and thank you again for choosing Advance Auto Parts.
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Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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