Chase Bank

Not even a 1. Its now been 40 min and no one has acknowledged me sitting in the midget or childrens section of the lobby. This furniture is utterly rediculous and not practicle for an average person. Seriously could not even say hello someone will be with you as soon as we can. There is not water or coffee for anyone having to endure. Im out if here. This is unacceptable

Although I do not bank at Chase bank, I do use Chase Bank frequently for other payments. Every time I go into their bank, I am always treated with the utmost in friendliness and helpfulness. I'm sure that most people who bank with this branch are happy customers.

Very judgemental employees. Wouldn't cash check or take time to open an account for me. Needed an appointment to open a account? When did that start? Also couldn't count the months accurately assuming my check was expired. Very rude, didn't want to help at all. DONT WASTE YOUR TIME OR MONEY AT THIS BANK.

I just want to give a shout out for Chase Bank. I had a home loan with them. I sold the home earlier this year. The escrow balance check and all the final payoff paperwork were lost in the mail (my fault). Over a year later l reached out to them and with the help of a very professional banker Octavio I received a replacement check and all the paperwork so could my taxes. Very cool!

LOVE all the employees at Chase at this location. They make myself and my family feel special. It's like banking with all the great features of a big bank and getting service of a small bank. I drive out of my way to go to this location. Also, I like the mortgage loan officer Preston Glaser is super nice and great with buyers that I refer to him.

Aloha! Today I had to get two Bill of Sales notarized for the sale of my car. After a little minor confusion, and absolutely no fault to her, Tara came over and helped both parties with each notarized document. She was very patient, very helpful and very efficient. She is awesome and CHASE Bank is very lucky to have her. Thank you Tara for making my selling experience such a positive one! Mahalo Nui Loa! CJ

Whenever I come here I always have a crummy experience. The drive thru is NEVER open. Definitely defeats the purpose of quick banking. It's a shame it's the closest to my house and when I need to quickly deposit, it's never quick and it's always an ordeal. I will always go out of my way now to go to a different chase.

Carlos at this location is by far the best! He saved the day. Thank you so much for your kindness!

Went here to open a personal account and 2 personal savings I had test negative for covid schedule my appointment online taylor "wasn't there" when clearly it goes off of schedule if Taylor wasn't there then call when Taylor calls in sick or at least an hour before my appointment bank manager was extremely rude the whole time like I was bothering her asking questions about my other accounts only reason I'm giving 2 stars because the actual banks are sweet kind people who try to help you they should probably promote him not some snotty girl will be sticking to the other chases in town

Chase provides excellent & efficient customer service. The employees are always professional & kind. Facility is always well kept. Never an issue with banking at Chase.