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Wells Fargo Bank

    2300 W 16th St, Greeley, CO, 80634, United States
    Open 路 Closes at 5 PM
    wellsfargo.com
    +19703782372

    Hours

    6a
    8a
    10a
    12p
    2p
    4p
    6p
    8p
    10p
    Friday
    9 AM - 5 PM
    Saturday
    Closed
    Sunday
    Closed
    Monday
    9 AM - 5 PM
    Tuesday
    9 AM - 5 PM
    Wednesday
    9 AM - 5 PM
    Thursday
    9 AM - 5 PM
    Friday
    Open 24 hours
    Saturday
    Open 24 hours
    Sunday
    Open 24 hours
    Monday
    Open 24 hours
    Tuesday
    Open 24 hours
    Wednesday
    Open 24 hours
    Thursday
    Open 24 hours
    Friday
    9 AM - 5 PM
    Saturday
    Closed
    Sunday
    Closed
    Monday
    9 AM - 5 PM
    Tuesday
    9 AM - 5 PM
    Wednesday
    9 AM - 5 PM
    Thursday
    9 AM - 5 PM

    Reviews

    5
    21%4
    8%3
    8%2
    2%1
    60%
    2.3
    48 reviews

    Summary

    "Great service and staff!"

    "Once I walk inside it鈥檚 a line of 8 people and only 2 workers."

    "Worst branch, you will wait forever to get served."

    Christopher Morris6 years ago

    We have loved the service we have gotten from them. They are always friendly. Whenever you are dealing with financial stuff, ask lots of questions and don't leave or signup for something you don't understand. They are always helpful. And I like the building and design of this branch.

    Millu Joy1 year ago

    They say they close 5pm but at 4:30 the drive up is closed. Once I walk inside it鈥檚 a line of 8 people and only 2 workers.

    Owner's response1 year ago

    Hello, Millu. I'm sorry to hear about your experience at this location. We want to learn and improve from this feedback, and I'll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include a link to your review on this Wells Fargo location as well. Thank you for your time. -Dillon

    wyatt smith2 years ago

    This has to be the worst banking experience I have ever had. I have been in the process of transferring a buisness banking account into another person's name for months. I have spent over 10 visits trying to solve this dilemma and it still not fixed. The problem stems from missguiding requirements, information being imputed incorrectly causing errors, and even just blaintent inability to complete the task for "experienced" bankers. My organization will be closing all accounts and moving to a more efficient, detail orientated bank.

    Owner's response2 years ago

    Thanks for your honesty and candor. I am disappointed to read about what happened, and I'd like you to know this is not the customer experience we strive for. Please allow me the chance to make sure the appropriate team addresses your concerns. Please mention your review and Google username as well as any additional details in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

    Suah Ledesma3 years ago

    This is the worst Wells Fargo branch in Greeley. The staff does not have a clue on what the procedures are for a simple request to open a business account. I made an appointment to open a new business account, got to my appointment 15 minutes earlier, waited for an hour to get an account open, meanwhile the representative called 4 different people over the phone as she had multiple questions on how to open an account. 馃え I have gone to the new branch in Downtown Greeley and the one on 35th Ave and 10th St and the service was nothing but stellar. Horrible experience, will NOT go inside the branch again and waste my time.

    Owner's response3 years ago

    I'm very sorry to learn about your experience with the account opening, Suah. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Janet, Wells Fargo HL Social

    Thad Dudleyalmost 2 years ago

    I don't understand how there are always like 7 or 8 people working but only 2 tellers open at a time. This has to be the worst location and if you need coins don't even try to they are so unhelpful to their customers.

    Owner's responsealmost 2 years ago

    Hello, Thad. I'm very sorry about the line at this location, as I know how frustrating a long wait can be. To ensure I can forward your feedback to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

    Elena Herrera1 year ago

    Everyone looks mad, frustrated and annoyed. Including the manager with RBF. Very unwelcoming. The lighting is depressing. Maybe get more tellers.

    Owner's response1 year ago

    Hi, Elena. I'm disappointed to read your review, and I'd like to hear more about your experience with the associates at this location. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and a link to this Google review. I assure you I鈥檒l do my best to address your concerns. Thank you. -Isaiah

    John Kellogg2 years ago

    My review is only regarding the mismanagement of this particular branch location (2300 W. 16h St.). Pre-COVID, this branch was known for hilariously long lines through the lobby, with few tellers available at the windows, but at least 2-3 employees lingering around the lobby, asking the impatient customers how they were doing. After COVID, the lobby was closed completely, sending all those customers to the drive-thru. This location is in a plaza with many other businesses, which led to all the cars snaking around the parking lot, snarling traffic for the other businesses. Today I pulled up and even THAT was closed - the entire branch was closed. A lemonade stand can't even be managed this incompetently. This branch is a clown show. Take your business literally ANYWHERE else. UPDATE: Today (10/20/21) I pulled up to the drive thru to see handmade signs saying that due to some undisclosed emergency, no more than $100 can be withdrawn. Bad sign. Then the teller informs me that their systems are down, so she can't handle cashing a check. YOU ARE A BANK THAT IS INCAPABLE OF MONEY TRANSACTIONS? Why is this branch even open at all?

    Owner's responsemore than 3 years ago

    I apologize for any frustration, John. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees and continue to monitor how we are responding to the COVID-19 situation as it evolves. If you鈥檇 like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -Shannon, Wells Fargo HL Social

    Richard Lampheremore than 3 years ago

    The lobby was shut so I went to the drive through. The sign sold it closed at 1, I pull up at 1230 to get told they are closed already. I could not use the ATM because I needed more cash than it would let me pull. I have been trying to close my dad's accounts for months. He passed away over a year ago. I even gave them a copy of his death certificate but they just keep charging service fees and over draft fees. I am pulling my money and taking it to a local credit union

    Owner's responsemore than 3 years ago

    Thanks so much for your feedback, Richard. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social

    S Bmore than 2 years ago

    Manager on duty on October 12th, 2021 A.M was really rude. She was working the teller. We told her lost a check and how to proceed. Instead of calmly explaining she was talking loud and down to us. It was so embarassing in front of everyone else. We felt and was treated like we were rock bottoms off the street who are up to something shady when we are years long customers.

    Owner's responsemore than 2 years ago

    Hello there. I鈥檓 truly sorry about the rude customer service you experienced at this branch. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well so I can forward your concerns appropriately. Thanks so much. -AJ, Wells Fargo HL Social

    Alvaro Lozano1 year ago

    Professional, fast and efficient. Great service today from Esmeralda.

    Owner's response1 year ago

    Hi, Alvaro. We greatly appreciate the feedback! I have shared these comments with the Esmeralda and the bank manager for this location. Thank you for taking the time to leave a review and choosing Wells Fargo. - Anel

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance
    Wheelchair-accessible lift

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