Chase Bank

I was so fortunate to have Pritesh Ravindran Patel work with me today. I have been having an issue that I couldn’t get solved since June 23.Pritesh didn’t give up. I walked out of his office with such gratitude for his professionalism. So many would have quit at a certain point but he didn’t! I want everyone to be aware of chases wonderful employee. I hope his boss that is in position to give him a raise will do so. Pritesh is the type of employee that a company would pray to employ. Thank you this Ken Carlyle is a wonderful bank.

DON'T use this bank for business accounts! What a joke! Multiple issues but my #1 They froze the account and assets, claiming that a US Bank issued check (bill pay) was altered, with zero proof or even so much as a phone verification with US Bank (simple). The invoice matched the amount, along with the check stub. #2 - 11 day holds on checks. You better be counting on having other funds to purchase equipment. However, if you're a newer business relying on those deposited funds, good luck. Find a better Bank!

The best part of this branch is that it is never very busy and we have never had to wait to see someone. There is a drive through atm and plenty of parking if you need to go inside. There is no entrance or exit from Kipling so if you haven't been here before it can be a little confusing to get to.

Not a huge fan of the bank itself but Stephanie Alvarado is an gem of a banker. Even though my interaction with her would not result in a sale (getting access to some business accounts online as a bookkeeper and some PoA stuff) she had stellar follow up and made me feel valued. If you need someone who will treat you as more than just a sale, choose Stephanie!

I have used Chase as my bank for many years. However, when I went to this branch to open my business account I was pleasantly surprised. The branch manager took great care of me in setting up my account personally and has taken care of me ever since. This is a great place to take both your personal and business accounts.

Chase bank is by far the worst bank I have ever dealt with. First they took almost 3 weeks to send me my debit card for my business which was an extreme inconvenience having to run to the bank every time I needed to buy something or pay my guys. Now the next thing they hit me with is they are constantly putting my checks on hold so I have to call them every morning and battle for at least an hour to get my checks off of hold. Then I call this branch and one of the workers lies to me about the hold. This is by far the worst bank ever and the only reason I still bank with you guys is because my business partner insists to use chase (he is also extremely upset at this point) and we just don’t have time to creat another one else where. I shouldn’t have to battle to be able to use my bank especially since I really don’t have the time to deal with this. - Michael David

I am going through a horrible divorce and I had to go in and remove myself from his account and open my own. I have been putting this off because it made it so final. Noel helped me. She was so patient, very understanding, and kind. I teared up a couple times. I had gone to another Chase branch (Arapahoe Road the by Sonic) and the girl was so rude I almost went to another bank. I am glad I went and worked with Noel. She is amazing!!!

Went through Drive thru. I did not have any usable pens in my car, so I asked the lady for a pen, she gave me 5 pens! Lynette is her name. Very nice woman. I will be going to this branch from now on. Branch on Wads and Belleview, not so much..

The staff at this Chase branch are always friendly and professional. In addition, it’s never very busy, so there is really no wait time.

Warning! DON'T use this bank for business accounts! What a joke! Multiple issues but my #1 They froze the account and assets, claiming that a US Bank issued check (bill pay) was altered, with zero proof or even so much as a phone verification with US Bank (simple). The invoice matched the amount, along with the check stub. #2 - 11 day holds on checks. You better be counting on having other funds to purchase equipment. However, if you're a newer business relying on those deposited funds, good luck. Find a better Bank!