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Wells Fargo Bank

  • Drive-through
1137 E South Boulder Rd, Louisville, CO, 80027, United States
Open · Closes at 12 PM
wellsfargo.com
+13034410379

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM

Reviews

5
44%4
10%3
2%2
0%1
44%
3.1
52 reviews

Summary

"Incredible experience with this bank's staff over the last 7 months."

"Bankers standing around talking while customers sit frustrated... lame"

"Dogs paws in pain everytime we walk by"

Chanelle Jimenez · 1 year ago

Every time I come to this Wellsfargo it’s a bad experience. The past 2 experiences were dealing with long lines and having a careless service. I literally had to walk out and go to another bank. My recent experience is depositing cash at the ATM. I deposited cash but it didn’t accept all the bills I deposited and then froze. I never received the bills it didn’t deposit into my account because it froze and all the bankers could do is tell me to call a number. Now I have to wait 2 weeks for this claim for my money I needed NOW to pay bills and they were so careless. Careless about paying late fees that come with late payments for bills or any problems around this problem. They couldn’t give me the money back in cash or put it into my account now. So now I’m short on money to pay my bills. The staff was very unhelpful and inconsiderate of my situation and pretty much said I’m S**t out of luck. It’s very frustrating when you leave a bank with less money than you put into you account all due to their flakey systems and machines. I wouldn’t trust this branch. And maybe Wells Fargo all together at this point.

Owner's response · 1 year ago

Hi. This is valuable feedback. I'm very sorry about the customer service at this branch. Please email me at [email protected] with your full name, phone number, address, and more details about your visit (no account numbers). Also, please share the link to your review on a Wells Fargo location. I’ll forward your concerns appropriately. -Alex

Samantha Collier · more than 8 months ago

Deposited $1,000 in cash into my savings. The atm outside was broken so I went inside and deposited with a bank teller. The bank telling tried to sell me on some interest thing, I guess he wasn’t paying attention to what he was doing. Later on I got a voicemail from Wells Fargo branch that they wanted to confirm something. I check my account and not only did they not deposit the money but now $1000 is missing from my account and there is no deposit. $2,000 total from my account is just gone. They took my money. I’m not rich, I work three jobs. This isn’t little to me.

Owner's response · 8 months ago

Thank you for taking the time to provide us your feedback. To ensure we address this matter, please send an email to [email protected] with your full name, phone number, your Google username and a link to your review. For security purposes, we ask that you do not include any account or card numbers in your message. -Anthony

Wallace T · 1 year ago

Can’t even use the bathroom here makes me wonder why I bother banking with Wells Fargo

Chad Taylor · more than 2 years ago

I bank with Wells Fargo because it is convenient. This branch is located less than a mile from my house, so it is really the only one I visit. Luckily I can do most of what I need online, because I would say more than 50% of the interactions I have had at or with this particular branch have been frustrating. From not following posted hours to not answering the phone, to not being able to assist with basic functions, it can be very frustrating to bank here. The convenience keeps me here, but the interactions at this branch have me very close to no longer banking with Wells Fargo period.

Owner's response · more than 2 years ago

Hi, Chad. Your review caught my attention, and I will have the appropriate team look into your concerns regarding this banking location. If you could mention your review and Google username in an email to [email protected], I'll forward this matter for review as soon as I receive it (no account numbers). I apologize for the experience and look forward to discussing this further. -Nick, Wells Fargo HL Social

David Caruso · 2 years ago

This Wells Fargo is close to my house, I come here often. Either the line is out the door or they are closed, they rarely follow posted hours online. Their ATM is terrible if you are depositing cash. It miss counts and almost eats your cash every time. Do not put cash in this atm!

Owner's response · 2 years ago

I apologize for any inconvenience, David. Please visit https://www.wellsfargo.com/locator/ for up-to-date branch availability and hours. If you’d like to discuss your concerns further, please feel free to email us at [email protected] (no account numbers). -AJ, Wells Fargo HL Social

Judy Fredericks · 4 years ago

I couldn't be more pleased with my banking experience. I feel like I get personalized attention and am not just a number. Mr. Frederick is always so friendly and accommodating. We have checking, savings and home mortgage here as well as some business accounts.

K J · almost 5 years ago

I hate leaving bad reviews but this bank seems like they have inexperienced people working here. I tried applying for a loan here and every time I didn't meet their qualifications they would set me up with another person to find an alternative. They pulled my credit every single time they couldn't find an alternative because they couldn't go off the first credit check and this was all within days not weeks. If I didn't meet your 1st qualification, why keep pulling and messing up my credit to see if I meet your other qualification? This place needs more experience people and better rules not to mention this branch never picks up the phone. I will never deal with Wells Fargo again just because of my experience this year and back in 2009 at another location.

B Local · more than 6 years ago

Incredible experience with this bank's staff over the last 7 months. The manager has gone out of his way to recall my name and any concerns I might have. My personal bankers always ask how I am and remember small personal details that I've never experienced at a bank. They've exceeded all expectations and I can't recommend this branch enough. Dylan and Fariza are great bankers

Russell · 4 years ago

Wouldn't allow me to deposit CASH into my fiance's account. Even asked if I could use her debit card and pin for the deposit. Ended up just making the deposit in the ATM. Waste of 30 minutes because there is one atm at this location and the line takes forever. Officially done with banks. Opened an account with a credit union last week. So far so good.

Owner's response · 4 years ago

I'm sorry to learn about your experience at this location, Russell. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

Sam Alex · 6 years ago

You could say that I have become something of a regular at this branch having to make regular deposits for the business I work for. As such, I have gotten to know most of the staff on a first-name basis, and am always welcomed with a warm greeting and a smile. Adam, Anne, Haley, Chia, and the rest of the staff always deliver top-notch customer service. A+

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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