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Wells Fargo Bank

  • Drive-through
635 Coffman St, Longmont, CO, 80501, United States
Closed · Opens at 9 AM
wellsfargo.com
+13036822068

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
Open 24 hours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM

Reviews

5
29%4
4%3
10%2
8%1
48%
2.6
48 reviews

Summary

"Thank you staff for being so welcoming in my sample size so far!"

"Thieves with no concern for people that are to trust them."

"Don't trust this bank to let you access your money."

Norm Julian · almost 3 years ago

I've both made appointments and walked into this bank for business of various kinds, including my own name change on the accounts. It has always been friendly, very clear, and pretty much seamless. Thank you staff for being so welcoming in my sample size so far!

Owner's response · almost 3 years ago

Hello, Norman. We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us! -Shannon, Wells Fargo HL Social

Reina Davalos · 6 months ago

Teller made a mistake typed $43.00 deposit instead of correct $4300.00, went to bank, they looked at deposited check and teller error, manager was present acknowledged teller error, however, I still have to not only file a claim but wait 10 days for "investigation" to be processed, they have collected the $4300.00 from payer but I STILL HAVE TO WAIT. WELLS FARGO IS FULL OF EXCUSES TO KEEP YOUR MONEY!!! MANAGER WILL NOT ANSWER, LEFT MULTIPLE MESSAGES

Owner's response · 6 months ago

This is not the customer experience we strive for, and we want to make sure the appropriate team addresses your concern. Please send us an email to [email protected] with your full name, phone number, and link to this Google review (no account numbers). We look forward to hearing from you. -Klarissa

Rebecca Gosiak · 7 months ago

Horrible banking system. Have stolen thousands from us through ATM use. Lying to us daily. People that work there are a part of an evil entity. Thieves with no concern for people that are to trust them. WARNING, THIEVES , Close Accounts to protect yourselves.

Owner's response · 7 months ago

I’m sorry to read that you had to go through such an ordeal. I want to make sure the appropriate team addresses your concern. Please send an email to [email protected] with your full name, phone number, and link to this Google review (no account numbers). I look forward to hearing from you. -Alfredo

Sam Zimmer · 1 year ago

I had to jump through several hoops to close out a joint account with my abusive “caregiver”. I was told I needed to fly her out from NJ to separate out accounts and open a new one under just my name. I told them I could call her but it was “cooperate policy”. The second time I tried online and was told to come in 2 days prior to surgery, the third time I was put on a waitlist after walking over 1 week after surgery and the process was super straight forward…it should’ve been to begin with. 0/10 would recommend this bank, take your business elsewhere it’s better way better spent at any other bank than this one.

Owner's response · 1 year ago

Thank you for taking the time out of your day to leave a review. I am sorry to hear about your experience. So I can further assist you with your concerns, please email us at [email protected] with your full name, phone number, and the link to your review (no account numbers). -Mary

Julie Nelson · 5 years ago

Personally i found this WF branch very easy to schedule an appointment online to discuss my finances.☺ When i arrived i was greeted & offered a couple choices if I'd like some coffee or water to drink before sitting down to get started. The banker i spoke with was very knowledgable & friendly it seemed & was quite helpful. Click the like icon below please if you like my review.... Thanks!! ☺

A. S. · 10 months ago

It took over 15 minutes of waiting at the drive thru and not only that the only teller working decided to process and get 4 people who came thru advert me out before me ridiculous and horrible customer service

Owner's response · 10 months ago

I'm sorry to see that we haven't met your expectations at this location. If you'd like to discuss any specific concerns with a dedicated specialist, please share some more details in an email to [email protected]. Be sure to include the link to your review as well (no account numbers). I look forward to discussing this further. -Angel

Wally Wilson · 2 years ago

Was a Wachovia/Wells Fargo customer for over 10 years, but that ended yesterday. After years and years of charging me fees for "not having enough money in my account", they finally hit me with a $15 dollar service charge fee for a wire transfer with no warning. I went in to talk to a banker about it at this location and felt like they could not care less about this. So, with no fight, they let a good customer of over 10 years walk out and close his accounts over $15. Wells Fargo in general is nothing but a greedy corporation that wants to make money off of you. STOP SUPPORTING THESE CROOKS.

Owner's response · 2 years ago

This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can forward your concerns to the appropriate team, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

Itsmilleo · 2 years ago

I am writing this review after working with Robert as a banker at this branch location . He was able to accommodate my needs, and was extremely pleasant to work with. I had three other branches that were unwilling to accommodate a wire transfer without appointment . I am glad there are people like Robert who are willing to go above and beyond to help customers .

Owner's response · 2 years ago

We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us. -AJ, Wells Fargo HL Social

Taylor G. · almost 4 years ago

What a joke. Ive been a customer with this bank since 2005. I Waited in the drive through line for 20 minutes today only to be told I need to come inside. To come inside I needed an appointment. I asked if I could make an appointment at the drive through. No, I have to call. I asked again. They said fine I could come in (they were not busy at all inside so I don't see why I had to ask twice to see a teller) they could not help me and were pretty rude about it. When I didn't leave in a timely manner they threatened to call the cops. They were also very rude to my husband less than 20 minutes later. Get it together! I'm looking for a new bank tomorrow. Don't trust this bank to let you access your money. Zero stars if I could. Bye felicia.

Owner's response · almost 4 years ago

Hello, Taylor. This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can look into what happened, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to addressing your concerns. -Shannon, Wells Fargo HL Social

Troy Bradley · 3 years ago

This might possibly be the least helpful branch in NOCO. After 2 attempts to deposit an insurance check, and each visit introducing an incremental requirement, I'm giving up. The Pace street branch was always better but temporarily closed. It is incomprehensible to have an experience like this. If scheduling an appointment is necessary it be nice if a comprehensive set of requirements would be shared at the time that appointment is made.

Owner's response · 3 years ago

I'm very sorry to learn about your experience, and I want to make sure any concern you have is addressed. Please email me at [email protected] with your full name, Google username, and the Wells Fargo branch location you posted a review on (no account numbers). You can also visit https://www.wellsfargo.com/locator/ for updated branch availability and hours. As an essential business, we strive to remain open where we can to serve you. We have changed operating hours and temporarily closed a number of locations for the safety of our customers and employees and continue to monitor how we are responding to the COVID-19 situation as it evolves. We appreciate your feedback and understanding. -Jessica, Wells Fargo HL Social

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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